Reliable and motivated team member with a strong background in fast-paced, high-pressure environments. Brings a positive attitude, strong multitasking skills, and a others-first mindset. Comfortable working with diverse teams, handling busy shifts, and ensuring every guest feels welcomed, heard, and well taken care of.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Scribe
Checks and Balances, Inc.
Manassas, VA
10.2019 - 01.2026
Accurately documented patient medical histories, symptoms, and treatments in electronic health records (EHR) system
Assisted healthcare providers with real-time charting during patient encounters to ensure accurate and timely documentation
Maintained strict confidentiality of patient information in compliance with HIPAA regulations
Collaborated with physicians to create comprehensive treatment plans based on patient history and symptoms
Communicated effectively with patients to gather relevant medical information prior to their appointments
Coordinated communication between healthcare team members including nurses, specialists, and pharmacists
Provided support during procedures by documenting details accurately in real-time for future reference purposes
Aided physicians in managing their workload more efficiently through proactive task prioritization
Maintained a professional demeanor while interacting with patients, families, and healthcare team members
Clinical Research Coordinator
Richmond ENT
Richmond, VA
06.2016 - 06.2019
Coordinated and managed clinical research studies, ensuring adherence to protocols, regulatory requirements, and timelines
Recruited and screened eligible participants for clinical trials, maintaining accurate records of enrollment and eligibility criteria
Scheduled study visits, procedures, and follow-up appointments with participants in accordance with study protocols
Collected and recorded data accurately and promptly using electronic data capture systems or case report forms (CRFs)
Maintained comprehensive study documentation including informed consent forms, source documents, and regulatory binders
Provided ongoing support to investigators by addressing queries related to study procedures or participant management issues
Collaborated with investigators to develop study-specific tools such as questionnaires or surveys
Food Server
Denny's
Fairfax, VA
05.2015 - 08.2015
Collaborated with kitchen staff to ensure timely delivery of food orders to customers
Provided recommendations on menu items based on customer preferences and dietary restrictions
Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
Food Server
Denny's
Fairfax, VA
05.2014 - 08.2014
Collaborated with kitchen staff to ensure timely delivery of food orders to customers
Provided recommendations on menu items based on customer preferences and dietary restrictions
Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
Education
Bachelor's degree - Biology
Virginia Commonwealth University
Richmond, VA
05.2016
Skills
Working under pressure
Adaptability and flexibility
Multitasking in fast-paced environments
Prioritization
Teamwork
Communication skills
Interpersonal communication
Languages
English
Native/ Bilingual
Korean
Elementary
References
References available upon request.
Certification
Basic Life Support - September 2025
Accomplishments
Dean's List 2012, 2013 and 2015 - minimum semester GPA of 3.5 attained with no grade below C.
Affiliations
Food Pantry Volunteer, Food For Others - Fairfax, Virginia 2025-Present