HEESOO PYO

• Designed the first-ever organizational chart for the factory’s production Line

-Create the factory organization chart during the initial factory setup

• Production & Target Analysis

- Conducted daily, weekly, monthly, reporting through MES system on total production yield, downtime, and gap analysis VS. target monthly production analysis and target adjustment for the Electrode and Assembly departments

• Labor Utilization Analysis

-Represented Plant 1 in overseeing total workforce; collaborated with HR to fulfill staffing needs across departments and lines

-Worked directly with Plant managers on key operational projects to enhance production flow and labor utilization

-Coordinated manpower adjustments with department managers reported staffing changes to the HR team.

-Tracked current headcount, new-hired, and terminations by department, line, and factory for both SKBA and staffing agency workers

• Project Execution With Plant Director

-Delivered data-driven insights on cost efficiency per cell to support manpower planning and production optimization.

-Pioneered the first factory-wide cost-per head and productivity-per head analysis(=PPMH) by department to evaluate operational efficiency

-Initiated average cost per cell by department and compared it with operator headcount and output to identify efficiency gaps

• 5S project Participation

-Supported the rollout of 5s methodology across production areas

-Assisted in organization tools and materials, labeling systems, and maintaining cleanliness inside floor of plant -Supported coordinate daily checklists and audit readiness documentation for 5S project -Contributed to improves team discipline and workplace efficiency for 5S project

• Bilingual Report Translation

-Provided accurate Korean-English and English-Korean translation of factory reports, operational documents for plant director and internal communication on floor of plant

• Performed high-volume data entry tasks, processed payroll for clients, and supported year-end tax reporting processes including W-2 and 1099 forms preparation.

• Created marketing materials such as product catalogs, sales brochures, and promotional flyers
• Coordinated seasonal campaigns and product launches with supplies and internal sales teams
• Sourced and imported beauty products from international suppliers, primarily in South Korea and China.
• Negotiated with international Vendors to secure competitive pricing and ensure timely delivery
• Researched and selected new beauty brands from overseas markets for wholesale distribution
• Managed end-to-end procurement process: supplier communication, order placement, customs clearance, and delivery coordination
• Analyze market trends and customer feedback to adjust pricing, promotions, and product positioning

• Directed makeup design and execution for models in fashion shows, editorial photoshoots, and commercial campaigns
• Collaborated closely with stylists, photographers, and directors to achieve cohesive visual storytelling

• Delivered structured training programs for front line staff in customer-facing roles focusing on professional communication, complaint resolution, and service protocols
• Trained staff in civil complaint handling, public communication etiquette, and government service standards for public facilities
• Conducted training on financial product explanation, regulatory compliances and handling of sensitive customer data for Banks
• Supported improvement in patient satisfaction scores through targeted customer interaction coaching for hospitals
• Designed and delivered personal branding and image-making workshops tailored for college students

• Delivered customized image-making training for hospitality management students focusing on professional appearance, etiquette, and service-minded communication

• Conducted market research to analyze fashion trends, consumer preferences, and competitor activity contributing to seasonal product planning
• Collaborated with the design development team to align product concepts with market demands and production feasibility
• Managed relationships with department store branch managers ensuring smooth product delivery, display compliance, and sales coordination
• Acted as a liaison between internal design/production teams and external retail partners ensuring timely feedback and product rollout
• Ensured brand consistency across multiple retail location and supported merchandising decisions based on store level performance