Heide Granado
Katy
Summary
Eligibility coordination professional prepared to bring high standards and results-driven focus to new team. Known for strong track record in managing eligibility processes and fostering collaborative environments. Reliable and adaptable, with keen attention to detail and excellent problem-solving abilities.
Finance professional with comprehensive knowledge of accounts payable operations. Known for exceptional attention to detail and reliability in meeting deadlines. Team-focused collaborator who adapts to changing priorities and ensures optimal financial accuracy.
Overview
20
20
years of professional experience
Work History
Account Executive - Payables and Receivables
ABC Janitorial, LLC
05.2023 - Current
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
Lead Eligibility Coordinator & Auditor
Avenue 360 Health and Wellness
03.2019 - Current
- Assist in training all new hires in the Eligibility department in enrollment and understanding of specifications of all Agency grant programs
- Assist & Participate with chart audits for grant compliance by verifying proper documentation for requirements
- Enroll, update demographic and financial information in all accounts in Practice Management System
- Assist clients with Gold Card, Your Texas Benefits applications and Marketplace Enrollment (i.e
- Chip, Medicaid and etc.)
- Knowledgeable in CPCDS program enrollment for State program
- Ongoing mentoring and coaching eligibility staff agency-wide including on-site visits as needed
- Perform insurance coverage and grant eligibility verifications by making field calls or using other revenue cycle tools
- Maintained and updated all eligibility reporting
- Ensure the protection and security of personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures
HRSA Outreach and Enrollment Assistance Worker
Avenue 360 Health and Wellness
11.2013 - Current
- Assist client’s with Gold Card, Your Texas Benefits applications and Marketplace Enrollment (i.e
- Chip, Medicaid and etc.)
- Conduct in-reach, outreach and education activities to existing health center patients and non-health center patients about affordable health insurance options and assisted them as needed to enroll by
- Creating accounts through HealthCare.gov
- Reviewing their applications prior to submitting
- Explaining the different health insurance plans
Eligibility Worker
Avenue 360 Health and Wellness
04.2013 - Current
- Preform admission and eligibility process
- Calculate a client’s income to determine their poverty percentage level that will assist them to determine their sliding scale fee
- Screen and assesses individual and family patient needs
Nursery Teacher
Chapelwood United Methodist Church
08.2008 - 12.2017
- Weekend Nursery teacher for infants to toddlers
- Collaborate with caregivers to create, plan and administer activities for child development
- Greet parents and direct them to the appropriate locations
Receptionist/HR Admin Support
Receptionist/HR Admin Support
09.2012 - 04.2013
- Greet and direct guests them to the appropriate departments
- Insured all guests and visitors are signed in
- General administrative and clerical support to the HR and other various departments as needed
- File time sheets along with Personal Time Off (PTO) forms
- Post job openings with their descriptions on various HR websites
- Assembled New Hire Medical Insurance packets
- Assembled New Hire Employee Manuals
- Log, screen, and distribute resumes to the hiring managers
- Maintained the HACS internal staff phone directory
- Coordinated all scheduled general meetings and trainings held at HACS for staff and non-staff events
- Announced guest, patients and/or visitors to appropriate staff
- Set up all audio/visual equipment to scheduled general meetings and trainings
Inventory Clerk
Steve & Barry's
11.2005 - 11.2005
- Temporary over-night work inventorying merchandise had all required tags and appropriate barcodes
Truck Certification
City of Beaumont
10.2005 - 10.2005
- Temporary work for the City of Beaumont during Hurricane Rita certifying all trucks met all the required requirements to remove hurricane debris
Education
Bachelor of Science - Biology, Chemistry
Lamar University
Beaumont, Texas01.2011
Skills
- Computer Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Outlook
- Fax, copy, scan
- Detailed and multitasked
- Highly skilled in handling incoming calls and routing them appropriately
- Team Player
- Bilingual
LANGUAGES
Bilingual in Spanish (read, write, and speak)
Interpret for patients when needed
Translate English to Spanish documents
Timeline
Account Executive - Payables and Receivables
ABC Janitorial, LLC
05.2023 - Current
Lead Eligibility Coordinator & Auditor
Avenue 360 Health and Wellness
03.2019 - Current
HRSA Outreach and Enrollment Assistance Worker
Avenue 360 Health and Wellness
11.2013 - Current
Eligibility Worker
Avenue 360 Health and Wellness
04.2013 - Current
Receptionist/HR Admin Support
Receptionist/HR Admin Support
09.2012 - 04.2013
Nursery Teacher
Chapelwood United Methodist Church
08.2008 - 12.2017
Inventory Clerk
Steve & Barry's
11.2005 - 11.2005
Truck Certification
City of Beaumont
10.2005 - 10.2005
Bachelor of Science - Biology, Chemistry
Lamar University
Similar Profiles
Marisa MayorgaMarisa Mayorga
Janitorial Services at Citywide Janitorial, LLCJanitorial Services at Citywide Janitorial, LLC
Christopher VallejoChristopher Vallejo
Janitorial Specialist at Francesca's Janitorial Services LLCJanitorial Specialist at Francesca's Janitorial Services LLC
Caleb RichardsonCaleb Richardson
Janitor at Jacar Janitorial LLCJanitor at Jacar Janitorial LLC