Heide Tejeda

• Managed inventory levels for medical supplies and equipment.
• Coordinated transportation logistics for patient care services.
• Streamlined communication between departments to improve workflow.
• Oversaw procurement processes for quality control of supplies.
• Developed protocols for handling sensitive medical materials.
• Trained staff on logistics best practices and compliance standards.
• Evaluated vendor performance to ensure reliable service delivery.
• Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
• Created reports to track shipment progress, delivery times, and costs associated with transport.
• Developed and managed logistics strategies to improve the efficiency of operations.
• Coordinated with suppliers to ensure timely deliveries of goods.
• Implemented cost-saving measures such as route optimization for shipments.
• Oversaw warehouse staff to ensure proper handling and storage of materials and products.
• Logged, processed, and followed up on merchandise authorization shipments in databases.
• Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
• Maintained relationships with key stakeholders like customers, suppliers, distributors.
• Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
• Identified and resolved shipping and packaging errors.
• Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
• Monitored inventory levels and initiated re-stocking processes when necessary.

• Prepared and dispensed medications under pharmacist supervision.
• Maintained accurate patient records and medication profiles.
• Assisted in inventory management and controlled substance tracking.
• Educated patients on medication usage and potential side effects.
• Collaborated with healthcare professionals to ensure optimal patient care.
• Operated pharmacy software for prescription processing and billing tasks.
• Ensured compliance with safety regulations and pharmacy policies.
• Provided training and support to new pharmacy staff members.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Restocked shelves with new supplies of medications as needed.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
• Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
• Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
• Flagged potential side effects and allergies to prescribed medications for patients.
• Provided education materials about medications to patients upon request.
• Monitored prescription refill requests and communicated with patients regarding their status.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Prepared compound medications under the supervision of a licensed pharmacist.
• Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
• Ordered, labeled and counted stock of medications and entered inventory data into computer.
• Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
• Maintained proper storage and security conditions for drugs.
• Received and stored incoming supplies and informed supervisors of stock needs and shortages.
• Prepared and dispensed medications for patients with retinal conditions.

• Prepared and dispensed medications under pharmacist supervision.
• Maintained accurate patient records and medication profiles.
• Assisted in inventory management and controlled substance tracking.
• Operated pharmacy software for prescription processing and billing tasks.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Managed filing of prescriptions, both electronically and manually.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Restocked shelves with new supplies of medications as needed.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Received payment from customers and processed credit card transactions when necessary.
• Verified prescriptions and drug labels, documents and packages.
• Prepared prescription transfers to other pharmacies.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Assisted pharmacists in compounding sterile products according to state regulations.
• Performed regular medication audits to ensure compliance with regulatory standards.
• Monitored prescription refill requests and communicated with patients regarding their status.
• Prepared compound medications under the supervision of a licensed pharmacist.
• Maintained proper storage and security conditions for drugs.
• Received and stored incoming supplies and informed supervisors of stock needs and shortages.

• Managed daily operations and scheduling for retail staff and inventory.
• Developed training programs to enhance team performance and product knowledge.
• Oversaw visual merchandising to ensure brand consistency across all displays.
• Implemented sales strategies to improve customer engagement and satisfaction.
• Analyzed sales data to identify trends and inform business decisions.
• Led team meetings to communicate goals and address operational challenges.
• Cultivated a positive work environment to boost employee morale and retention.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Trained employees on duties, policies and procedures.
• Created schedules and monitored payroll to remain within budget.
• Tracked monthly sales to generate reports for business development planning.
• Formed and sustained strategic relationships with clients.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Raised revenue by 18%

oversee staff of 40 employees