Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Supervisor/Administrative Reviewer
United States Marine Corps
Yuma, AZ
03.2023 - Current
Mentored and guided employees to foster proper completion of assigned duties.
Communicated with customers to assist and promote outstanding experiences.
Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
Addressed operational issues and determined changes to drive improvements.
Held performance evaluation meetings to discuss key performance indicators and address areas needing improvement.
Conducted quality checks and accuracy audits.
Commercial Credit Card/Travel Manager
United States Marine Corps
Frankfurt, Germany
03.2021 - 03.2023
Managed Citi Bank Government Travel Charge Cards safeguarding proper use and preventing any delinquencies
Reviewed and processed 150 business travel vouchers accounting to over $300,000
Assisted with re-organization of the programs and procedures in which were effective in supporting 200 personnel over 20 U.S Embassies and Consulates.
Diligently handled and accounted for 230 inbound personnel and 100 outbound personnel with 100% accuracy to higher headquarters.
Managed reporting, documentation and recordkeeping requirements for department.
Resolved problems and maintained positive cash position, achieving recognition across organization for having insight, due diligence and precision skills.
Administrative Specialist/Clerk
United States Marine Corps
Parris Island, SC
03.2019 - 03.2021
Prepared, reviewed, and certified administrative transactions and updates to personnel records
Verifying payroll and conducting checks and balances to ensure personnel are being paid correctly
Assisting with any pay or administrative issues.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Supported office clerical functions using word processing and other software, email and office machines.
Education
High School Diploma -
Red Mountain High School
Mesa, AZ
05.2018
Some College (No Degree) - Business Administration
Purdue Global University
West Lafayette, IN
Skills
Records Management
Attention to detail
Communication
Project Planning
Microsoft Office
Coaching and Mentoring
Customer Service
Auditing debits/credits
Team Leading
Verbal and Written Communication
Work Planning and Prioritization
Problem-Solving
Certification
Certified Lean Six Sigma Yellow Belt - 2019
Hobbies
Travel and Cultural Experience
Health and Fitness
Outdoor activities
Timeline
Team Supervisor/Administrative Reviewer
United States Marine Corps
03.2023 - Current
Commercial Credit Card/Travel Manager
United States Marine Corps
03.2021 - 03.2023
Administrative Specialist/Clerk
United States Marine Corps
03.2019 - 03.2021
High School Diploma -
Red Mountain High School
Some College (No Degree) - Business Administration
Thunderbird Challenge Program - Shift Supervisor at United States Marine Corps, United States MarineThunderbird Challenge Program - Shift Supervisor at United States Marine Corps, United States Marine
Director of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community ServicesDirector of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community Services