Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Heidi A. Alliano

Marmora

Summary

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Cooper Health System
11.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.

Beauty Manager

CVS Pharmacy
07.2013 - 06.2018
  • I was promoted into this position in July 2015. My responsibilities included the oversite of the entire beauty department. My daily routine encompassed the maintenance of the department's monthly budget, assisting customers with product information and education, as well as the execution of all marketing and floor sets related to the department. My close contact with the regional beauty manager, in an effort to keep the department current, was a vital part of the position. This included the coordination and implementation of biweekly sales events.
  • Shift Supervisor: Hired into this position in July 2013. In this role my responsibilities included supervision of all shift employees including cashiers and stock personnel. Reported directly to the store manager and assisted in the handling of all monies and bank deposits on a daily basis. Also responsible for the intake of merchandise and worked in concert with all supply vendors. Handled and resolved all customers relation issues.

Category Manager

Victoria Secret
11.2010 - 07.2013
  • In this role, my primary function was to recruit, hire and develop new talent. Managed a workforce that included fifty employees. Under my leadership, our store was given the number #1 national ranking in customer service from 2011-2012. Additionally, established and carried out all store related operational tasks, executed quarterly inventory and achieved loss prevention goals on a regular basis.

Office Manager

Heritage Hill Estates
11.1999 - 10.2010
  • In this role I oversaw all banking, bookkeeping and payroll issues on a daily or weekly basis. Directly involved with the staffing of all clerical and maintenance personnel. In addition, ordered and coordinated all vendor shipments, customer sales and customer requests.

Education

Atlantic Cape Community College
Atlantic City, NJ

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Lower Cape May Regional High School
Erma, NJ

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Vital sign monitoring
  • Electronic health records

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.

Certification

Certified Clinical Medical Assistant, Phlebotomy and CPR Certifications.

Timeline

Certified Medical Assistant

Cooper Health System
11.2020 - Current

Beauty Manager

CVS Pharmacy
07.2013 - 06.2018

Category Manager

Victoria Secret
11.2010 - 07.2013

Office Manager

Heritage Hill Estates
11.1999 - 10.2010

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Lower Cape May Regional High School

Atlantic Cape Community College

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Heidi A. Alliano