Heidi Adams
Summary
Accomplished healthcare analytics leader with over 20 years of experience driving enterprise-wide clinical strategies, performance improvement initiatives, and population health insights for a multi-site health system across a six-state region.
Proven ability to lead cross-functional teams and collaborate with executive leadership to translate complex clinical data into actionable strategies that enhance care quality, reduce costs, and support regulatory compliance.
Expertise in nationally recognized healthcare quality metrics, benchmarking methodologies, and value-based care frameworks, including HEDIS, CAHPS, and CMS reporting standards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, Clinical Analytics and Population Health
InnovAge PACE
Denver, CO
01.2022 - Current
- Led the strategic development and execution of enterprise-wide clinical data analytics initiatives.
- Collaborated with executive leadership and cross-functional teams to translate complex clinical data into actionable strategies that informed key decisions, supported strategic planning, and advanced performance improvement efforts.
- Oversaw the design and implementation of scalable data infrastructure and reporting systems, utilizing advanced analytics tools such as SQL, Python, and R, as well as self-service platforms like Tableau and KPI dashboards, to improve data accessibility and operational visibility.
- Managed a cross-functional analytics team, cultivating a high-performing department with strong technical capabilities and business insight.
- Fostered a culture of innovation, collaboration, and continuous improvement in data practices, delivering strategic value across the organization.
Senior Data Analyst, Quality and Performance Excellence Department
InnovAge PACE
Denver, CO
05.2014 - 01.2022
- Analyzed and manipulated complex datasets across multiple electronic medical record (EHR) systems and diverse data sources.
- Collaborated with cross-functional teams to define data requirements and delivered customized analytical reports through clear visualizations and executive summaries, driving key business initiatives.
- Monitored data quality and implemented governance protocols to ensure compliance with internal policies and external regulatory standards.
- Demonstrated expertise in nationally recognized healthcare quality metrics and benchmarking strategies, ensuring the timely and accurate submission of all regulatory data reports.
- Managed external contractors—including HEDIS abstractors and CAHPS survey vendors—to maintain alignment with established national standards for data collection methodologies.
Lead Cardiac Registrar, Quality Decision Support
Intermountain Health
Denver, CO
01.2008 - 05.2014
- Oversaw the management of multiple databases, upholding strict standards for data integrity and validation to support the production of accurate, actionable reports.
- Delivered statistical analyses and strategic insights across multiple platforms—including physician briefings, executive-level presentations, and key performance indicator (KPI) dashboards—to guide decision-making and address patient-specific objectives.
- Led and supported a variety of information management initiatives, fulfilled ad hoc reporting requests, and developed automated, recurring reports to improve operational efficiency.
- Conducted comprehensive data analyses to identify trends, detect anomalies, and correct inconsistencies, while optimizing legacy systems and implementing innovative solutions aligned with evolving business needs.
- Directed and managed the operations of a data abstraction team, overseeing workflow planning and driving performance optimization.
- Provided comprehensive training and mentorship to new team members to ensure consistency, accuracy, and efficiency in data abstraction practices.
- Served as a subject matter expert for complex technical inquiries related to data imports, extracts, and reporting, offering strategic guidance to support cross-functional initiatives.
Clinical Data Specialist, Burn Department
University of Colorado Hospital
Denver, CO
01.2004 - 12.2007
- Provided analytical data support by following patients’ stay in the Burn Unit, ensuring quality medical care while verifying the accuracy of patients accounts to the American Burn Association and maintaining the national database.
- Independently produced reports of findings and trended outcomes through presentations and meetings to physicians and hospital executives.
- Supported managerial staff and attending doctors through a wide variety of projects concerning quality outcomes, financial matters, purchasing and effective medical care.
Patient Service Coordinator, Burn/Trauma Unit
University of Colorado Hospital
Denver, CO
01.2004 - 12.2007
- Assisted physicians, nurses and all ancillary staff with a variety of tasks using knowledge of medical terminology including transcription of medical dictation.
- Maintained, organized and developed all forms, referrals and requests of patient families, staff and hospital workers by using discreet secretarial and reception services.
Family Social Worker
Jefferson County Head Start
Golden, CO
01.2002 - 01.2004
- Case managed 60 families by creating strategies and objectives, followed progress of these and reestablished both short- and long-term goals for families.
- Responsible for resources and referral to local agencies and crisis intervention when necessary.
- Participated in recruitment and enrollment of qualified families.
Education
Bachelor of Arts - Psychology, Minor in Human Relations
University of Iowa
Iowa City, IA12-2001
Skills
- Data analytics
- Clinical metrics
- Performance improvement
- Strategic planning
- Regulatory compliance
- Data governance
- Team leadership
Certification
- Epic Cogito
- Lean Six Sigma
Timeline
Director, Clinical Analytics and Population Health
InnovAge PACE
01.2022 - Current
Senior Data Analyst, Quality and Performance Excellence Department
InnovAge PACE
05.2014 - 01.2022
Lead Cardiac Registrar, Quality Decision Support
Intermountain Health
01.2008 - 05.2014
Clinical Data Specialist, Burn Department
University of Colorado Hospital
01.2004 - 12.2007
Patient Service Coordinator, Burn/Trauma Unit
University of Colorado Hospital
01.2004 - 12.2007
Family Social Worker
Jefferson County Head Start
01.2002 - 01.2004
Bachelor of Arts - Psychology, Minor in Human Relations
University of Iowa
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