Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Adams

Welches,OR

Summary

Dynamic Regional Operations Manager at Rjourney/AOM with a proven track record in enhancing operational efficiency and budget adherence. Skilled in staffing oversight and cross-functional collaboration, successfully managed 9 RV resorts and 2 large storage facilities, driving process improvements and maintaining accurate inventory records. Excellent interpersonal skills foster strong team performance. Professional operations leader with proven track record in optimizing regional processes and driving efficiency. Skilled in strategic planning, logistics management, and resource allocation. Strong focus on team collaboration and adaptability, ensuring seamless operations and consistent achievement of targets. Reliable, results-driven, and adept at navigating dynamic environments. Experienced with managing regional operations, ensuring streamlined processes and efficient performance. Utilizes strategic planning and process optimization to drive operational success. Track record of fostering team collaboration and adapting to changing needs.

Overview

15
15
years of professional experience

Work History

Regional Operations Manager

Rjourney/AOM
02.2016 - 10.2025

Assisted in daily operations, ensuring adherence to safety protocols and standard procedures.

  • Supported team in implementing process improvements for operational efficiency.
  • Collaborated with cross-functional teams to coordinate logistics and resource allocation.
  • Contributed to inventory management, maintaining accurate records and stock levels.
  • Developed and adhered to budgets, PNL reports, and Variance to budget

Front Desk Manager

Resort at The Mountain
03.2011 - 06.2016
  • Oversaw day-to-day operations of 300-room hotel with staff of 56 employees.
  • Assisted in customer complaints and concerns
  • Managed payroll budgets and schedules
  • Followed and trained safety protocals

Education

Associate of Applied Science -

Concord Business Acadamy
03-1995

Skills

  • Operational efficiency
  • Excellent interpersonal skills
  • Staffing oversight
  • Budget adherance
  • Oversight of 9 RV resorts and 2 large storage facilities

Timeline

Regional Operations Manager

Rjourney/AOM
02.2016 - 10.2025

Front Desk Manager

Resort at The Mountain
03.2011 - 06.2016

Associate of Applied Science -

Concord Business Acadamy
Heidi Adams