Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Heidi Alcott
Rochester,NY
Summary
Overview
4
years of professional experience
2
years of post-secondary education
Work History
Radio socialRochester
Interiorscape garden
08.2022 - Current
Job overview
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Radio socialRochester
Server assistant ,event coordination assistant
08.2022 - Current
Job overview
- Assisted servers by preparing dining areas and ensuring cleanliness.
- Delivered food and beverages promptly to enhance guest experience.
- Supported inventory management by restocking supplies as needed.
- Monitored guest needs and provided assistance during dining service.
- Maintained communication with kitchen staff to coordinate orders effectively.
- Collaborated with team members to maintain a positive work environment.
- Organized and set up tables for events and special occasions.
- Handled customer inquiries and concerns with professionalism and care.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Set up tables and chairs for parties and large groups.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Responded promptly to requests from servers or other staff members.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Collaborated with team members to achieve daily goals within specified time frame.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Assisted in training new server assistants on job responsibilities and procedures.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
Private clients Rochester, NY
Personal Assistant
03.2022 - Current
Job overview
- Coordinated travel arrangements and itineraries for business trips.
- Assisted in project management by tracking deadlines and deliverables.
- Communicated with clients and vendors to facilitate smooth operations.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained confidential files related to personnel records or other sensitive information.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Managed household inventory and maintenance schedules.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Organized work projects around client's house.
- Oversaw household management tasks, including coordinating with service providers and managing schedules.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Accompanied clients to appointments and arranged transportation.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Transported clients to physician offices or on outings.
Education
MCCRochester, NY
Associate of Arts from Art/design
09.1999 - 10.2001
University Overview
Skills
- Event coordination
- Inventory management
- Customer service
- Project management
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Adaptability to change
- Client interaction
- Cleaning and sanitation
- Research
- Self-Directed
- Organizational skills
- Dependable and responsible
- Organization and time management
- Cultural awareness
- Verbal communication
Affiliations
Affiliations
Currently a part of 2 bands.
Also have experience creating spaces and themed camps for burning man events and regional burns all over the country .
References
References
References available upon request.Timeline
Interiorscape garden
Radio social
08.2022 - Current
Server assistant ,event coordination assistant
Radio social
08.2022 - Current
Personal Assistant
Private clients
03.2022 - Current
MCC
Associate of Arts from Art/design
09.1999 - 10.2001