Heidi Alger
Liverpool,NY
Summary
LPN with extensive experience at Elderwood Liverpool, specializing in medication administration and patient education. Demonstrated success in improving patient outcomes through compassionate care and effective teamwork. Implemented quality assurance measures that enhanced care delivery and created a supportive environment for patients and families.
Overview
22
22
years of professional experience
1
1
Certification
Work History
LPN/Assistant Manager
Elderwood Liverpool
Liverpool, NY
06.2017 - Current
- Administered medications and monitored patient responses in skilled nursing facility.
- Assisted with daily living activities to enhance patient comfort and independence.
- Collaborated with healthcare team to develop and implement care plans.
- Documented patient vital signs and health status in electronic health records system.
- Educated patients and families on health management and post-discharge care.
- Maintained cleanliness and organization of patient care areas for safety compliance.
- Provided emotional support to patients, fostering a compassionate care environment.
- Trained new staff in best practices for patient care and facility protocols.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
- Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Maintained accurate medical records of each patient's health condition.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Provided direct physical and emotional support to patients and their families.
- Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Assessed patient needs through interviews and physical examinations while adhering to safety standards.
- Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
- Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
- Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
- Educated staff members regarding infection control protocols or best practices when caring for a particular type of illness or injury.
- Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
- Observed, charted, and reported developments in patient health conditions for nursing supervisor.
- Developed individualized plans of care for each patient based on assessment data collected.
- Evaluated effectiveness of interventions implemented based on patient responses or feedback from family members.
- Provided emotional support to patients and families during difficult times.
- Collected and documented vital signs to track current patient conditions.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Answered patient and family questions to educate on optimal treatment procedures.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Interviewed patients to obtain medical history.
- Applied interventions to progress patients toward wellness and address maintenance of wellness.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Sterilized medical equipment and supplies with germicides, sterilizers and autoclaves.
- Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Facilitated communication between patients, families, and healthcare professionals.
- Administered medications and therapies in accordance with physicians orders.
- Collaborated with healthcare team to develop and implement patient care plans.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Answered patients' calls to determine how to assist.
- Observed strict confidentiality and safeguarded all patient-related information.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Delivered high-quality direct and indirect nursing care to patients.
- Provided pre- and post-operative nursing care.
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
- Performed triage to maximum team productivity and effectiveness.
- Prepared or examined food trays for conformance to prescribed diet.
- Facilitated communication between patients, family members, and healthcare professionals.
- Managed daily operations and staff scheduling in a senior living community.
- Coordinated resident care plans with healthcare teams and families.
- Supervised training sessions for new employees on company policies.
- Implemented quality assurance measures for service delivery standards.
- Facilitated communication between residents and management for feedback.
- Oversaw inventory management of supplies and equipment needs.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to uphold company standards.
LPN Charge Nurse
James Square Health and Rehabilitation Center
Syracuse , NY
03.2011 - 02.2016
- Supervised nursing staff to ensure high-quality patient care.
- Coordinated daily patient assessments and medication administration schedules.
- Trained new nurses on facility protocols and patient management techniques.
- Ensured compliance with health regulations and safety standards in the facility.
- Managed inventory of medical supplies and equipment for efficient operations.
- Communicated effectively with patients and families regarding care procedures.
- Documented patient progress and maintained accurate medical records consistently.
- Administered medications in accordance with policies and legal limitations.
- Assessed patients' health conditions and monitored changes in their condition.
- Responded promptly to emergency situations as needed.
- Ensured all safety protocols were followed during patient care.
- Observed and reported changes in condition of patients and signs and symptoms of deviations from normal health status.
- Maintained accurate medical records and updated them regularly.
- Documented adverse patient reactions to medications and reported findings to supervisors.
- Identified potential problems or risks that could affect patient outcomes.
- Communicated effectively with patients, families, colleagues, and other healthcare professionals.
- Educated patients on conditions, medications and self-care skills.
- Carried out physician orders accurately while adhering to hospital policies and procedures.
- Monitored medication administration for accuracy, compliance, and effectiveness of treatment plan.
- Promoted positive relationships between patients, families, visitors, physicians, nurses, volunteers.
- Performed routine checks on equipment used for patient care.
- Assisted in developing policies related to infection control practices.
- Reviewed lab results and made appropriate recommendations for further testing or treatment.
- Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
- Participated in creating a safe environment by following fire safety regulations.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Documented patient medical histories, current symptoms and vitals.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Observed strict confidentiality and safeguarded all patient-related information.
- Communicated with patients with compassion while keeping medical information private.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Provided pre- and post-operative nursing care.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Prepared or examined food trays for conformance to prescribed diet.
- Performed triage to maximum team productivity and effectiveness.
LPN SUpervisor/Charge Nurse
Sunnyside
East Syracuse , NY
03.2011 - 10.2012
- Administered medications and treatments according to established protocols and care plans.
- Monitored patient vital signs and reported changes to healthcare team members.
- Documented patient information accurately in electronic health record systems.
- Educated patients and families on health management and post-discharge instructions.
- Collaborated with nurses and doctors to coordinate comprehensive patient care.
- Provided emotional support to patients and families, fostering a compassionate atmosphere.
- Maintained a clean and safe environment for patients during their stay.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
- Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Maintained accurate medical records of each patient's health condition.
- Provided direct physical and emotional support to patients and their families.
- Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Assessed patient needs through interviews and physical examinations while adhering to safety standards.
- Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
- Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
- Observed, charted, and reported developments in patient health conditions for nursing supervisor.
- Provided emotional support to patients and families during difficult times.
- Evaluated effectiveness of interventions implemented based on patient responses or feedback from family members.
- Collected and documented vital signs to track current patient conditions.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered patient and family questions to educate on optimal treatment procedures.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Education
LPN - Nursing LPN
OCM BOCES
Liverpool, NY09-2002
Skills
- Medication administration
- Patient assessment
- Electronic health records
- Wound care
- Care plan development
- Patient education
- Inventory management
- Interpersonal communication
- Conflict resolution
- Team collaboration
- Time management
- Quality assurance
- Emotional support
- Safety compliance
- Training and mentoring
- Gastrointestinal care
- Behavioral health
- Restorative care
- Medical documentation
- Palliative care
- Patient hygiene assistance
- Tracheostomy care
- Clinical decision making
- Psychiatric nursing
- Health promotion
- Lab specimen collection
- Post operative care
- Infection control
- Nursing ethics
- End-of-life care
- Patient documentation
- Orthopedic nursing
- Medical equipment operation
- Disease prevention
- Cardiac care
- Rehabilitation nursing
- Hospice care
- Neurological care
- Diabetes management
- Diagnostic testing
- Vital signs monitoring
- Geriatric nursing
- Compassionate care
- Catheter care
- Respiratory care
- Patient mobility assistance
- Pre-operative care
- Patient management
- Documentation accuracy
- Health education
- Patient intake
- Anatomy
- Psychotropic medications
- Cultural competence
- Empathetic and compassionate
- Family communication
- Maintaining nutrition
- Emergency response
- HIPAA protocols
- Caring for wounds
- ADL assistance
- Physical assessment
- Tracking symptoms
- Counting narcotics
- Breathing treatments
- Regulatory requirements
- Samples collection
- Documenting incidents
- Tuberculosis testing
Affiliations
- Im a mother/grandmother
- I camp and kayaks
- I love to garden
- I love traveling
- Music sooths the seal
Accomplishments
- Wound certified
- Assistant Unit manager
- Union rep with the 1199
- Charge nurse and team lead
Certification
- LPN NYS
Languages
English
Professional
References
References available upon request.
Timeline
LPN/Assistant Manager
Elderwood Liverpool
06.2017 - Current
LPN Charge Nurse
James Square Health and Rehabilitation Center
03.2011 - 02.2016
LPN SUpervisor/Charge Nurse
Sunnyside
03.2011 - 10.2012
LPN - Nursing LPN
OCM BOCES
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