Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Anderson

Wyocena

Summary

A dedicated and results-oriented professional with a strong background in school administration and office management. With a proven track record in managing office operations, coordinating schedules, and supporting faculty and staff, I bring a wealth of experience in fostering teamwork and optimizing administrative processes. Known for my communication skills, organizational expertise, and ability to adapt to dynamic, fast-paced environments, I consistently achieve positive outcomes while handling confidential information and resolving challenges. I thrive in both independent and collaborative settings, and I am excited to take on new opportunities and challenges in this role.

Overview

23
23
years of professional experience

Work History

High School Administrative Assistant

Pardeeville High School
08.2023 - Current
  • Enhanced student safety by monitoring visitor access and distributing visitor badges as needed.
  • Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
  • Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
  • Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
  • Improved operational efficiency with accurate record-keeping of student attendance, grades, and other relevant information.
  • Assisted principal manage day-to-day operations of the high school including supervision of staff members.
  • Supported the principal in developing long-term strategic plans for continuous improvement by setting goals, gathering data, and monitoring progress towards established objectives.
  • Coordinated extracurricular activities and events that enriched the educational experience for students while fostering a sense of pride in the school community.
  • Monitored student behavior and enforced discipline policies.
  • Oversaw schedule management and protocols for orientation, registration, and related activities.
  • Verified student grades, attendance and schedules.
  • Collaborated with administration staff to develop functional budgets within allocated funds.

Assistant Athletic Director

Pardeeville High School
08.2023 - Current
  • Monitored academic progress of student-athletes by working closely with academic advisors to ensure eligibility requirements were met consistently.
  • Oversaw scheduling of competitions, practices, and facilities usage to maximize efficiency and optimize resources.
  • Managed budgets for various athletic departments, ensuring proper allocation of funds for equipment, travel expenses, and other necessities.
  • Streamlined communication channels between athletes, coaches, staff members, school administration, parents, and alumni.
  • Championed the importance of sportsmanship and ethical conduct in athletics, serving as a role model for studentathletes.
  • Coordinated transportation logistics for away games ensuring timely arrivals while minimizing costs associated with travel arrangements.
  • Assisted head Athletic Director in developing long-term strategic plans for continued growth and success of the athletics program.
  • Facilitated compliance trainings for coaches regarding NCAA rules and regulations ensuring adherence to institutional guidelines and maintaining program integrity.
  • Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
  • Arranged transportation for athletes to participate in away games, tournaments and other events.
  • Supervised student grades for eligibility requirements and collected paperwork for annual physicals.
  • Oversaw coach salaries, pay rates and all other program budget aspects.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.

Attendance Secretary and District Lunch Co Ordinat

Pardeeville School District
08.2022 - 08.2023
  • Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data for the whole district.
  • Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
  • Mitigated variety of student and parent complaints and problems daily.
  • Reviewed absences and tardy reports for each class period as reported by teachers.
  • Assisted in reducing truancy rates through close collaboration with guidance counselors and support staff to address underlying issues.
  • Maintained student attendance records for students and recorded in student information system.
  • Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
  • Contributed to a positive school atmosphere by greeting students, staff, and visitors professionally and courteously each day.

Hospital Registrar

Aspirus
08.2021 - 08.2022
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Updated computer system with latest information to keep records current and accurate.
  • Enhanced data quality for hospital records by diligently updating and maintaining accurate patient information.
  • Expedited emergency department admissions by efficiently gathering essential information from incoming patients under high-pressure situations.
  • Demonstrated strong problem-solving abilities by addressing complex registration-related issues or discrepancies and resolving them promptly.
  • Continually updated knowledge on changing insurance policies or medical regulations to maintain professional expertise in the registrar role.
  • Trained junior staff on office procedures and regulatory requirements.
  • Played an instrumental role in achieving departmental goals related to patient registration metrics such as wait times, accuracy rates, and overall customer satisfaction scores.
  • Maintained patient confidentiality by strictly following HIPAA guidelines during information collection and storage processes.

Daycare Owner/Operator

Self Employed Services
07.2002 - 03.2021
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe loving environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained energy and enthusiasm in an ever-changing and fast-paced environment.
  • Encouraged children's progress and provided assistance in resolving problems.
  • Collaborated on strategies to enhance learning and behavior alongside parents and teaching staff.
  • Established and optimized schedules to cover planned needs while still focusing on the needs of all families.
  • Upheld sound financial principles to keep business operating within budget levels, while still providing a high level of care at a minimal cost.
  • Maintained accurate accounting of costs, income and operational needs.
  • Provide constant communication and support to all families to ensure that all needs are met.
  • Ability to adapt and change roles quickly and efficiently as needs arise.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.

Education

Early Childhood Development - Early Childhood Education

University Of Wisconsin Extension

High School Diploma -

DeForest High School
05.1997

Skills

  • Excellent work ethic, quick learner and driven
  • Self-motivated professional yet flexible and adaptable
  • Effective organization, data and time management skills
  • Experience performing a multitude of clerical duties
  • Excellent verbal and written communication
  • Multitasking abilities while staying detail-oriented in a timely manner
  • Ability to build and maintain strong relationships in team settings
  • Adept at troubleshooting and conflict resolution
  • First Aid/CPR certified

Timeline

High School Administrative Assistant

Pardeeville High School
08.2023 - Current

Assistant Athletic Director

Pardeeville High School
08.2023 - Current

Attendance Secretary and District Lunch Co Ordinat

Pardeeville School District
08.2022 - 08.2023

Hospital Registrar

Aspirus
08.2021 - 08.2022

Daycare Owner/Operator

Self Employed Services
07.2002 - 03.2021

High School Diploma -

DeForest High School

Early Childhood Development - Early Childhood Education

University Of Wisconsin Extension
Heidi Anderson