Heidi Ann Foreman
Angola,USA
Summary
Dynamic, results-oriented professional with extensive experience at Meijer, specializing in cash handling and customer service excellence.
Overview
28
28
years of professional experience
Work History
Deli Clerk/ Produce Clerk/Cashier
Meijer
Angola, Indiana
02.2018 - 06.2024
- Helped in unloading and storing deli department merchandise.
- Served cold case items and fountain beverages.
- Operated kitchen utensils and equipment with manual dexterity, speed and accuracy.
- Used POS system to process payment transactions.
- Removed outdated and damaged products from shelves and storage areas.
- Kept display cases, cooler and freezer organized and clean.
- Managed product maintenance and rotation to avoid damages and spoilage.
- Assisted in preparing special orders and party trays.
- Updated displays, cases and other customer facing areas to showcase new items and promotions.
- Weighed, prepared and packaged deli meats, side dishes and sandwiches following established recipes and standards.
- Adhered to local, state and federal laws for food handling and sanitation.
- Sliced meats and cheeses to customers' desired thickness using slicing machine.
- Assisted customers with deli orders, offering suggestions and answering questions about products.
- Prepared custom sandwiches, salads, and other deli items according to customer preferences.
- Provided excellent customer service by greeting customers promptly upon entering store.
- Maintained clean and sanitary work area, including cutting boards, slicers, and utensils.
- Completed daily temperature logs for all refrigeration units to comply with health regulations.
Assistant Store Manager
Dollar General
Angola, IN
05.2016 - 01.2018
- Coordinated employee schedules to provide adequate staff coverage.
- Provided performance and motivational feedback to employees.
- Maintained operational performance with skillful execution of opening and closing procedures.
- Collaborated with upper management to develop and implement business improvements.
- Delegated tasks to appropriate staff members for optimum productivity.
- Adjusted to multiple demands and shifting priorities in fast-paced work environment.
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports.
- Resolved customer complaints or issues in timely manner.
- Assisted with hiring, training, and evaluating new staff members.
Restaurant Hostess
Bob Evans
Angola, IN
05.2016 - 06.2016
- Cleaned tables and arranged settings to comply with sanitation requirements.
- Coordinated waitstaff to balance workload between restaurant sections.
- Used table management system to serve customers and coordinate guest movements.
- Met goals for fast table turnaround and low customer wait times by controlling guest flow.
Assistant Store Manager
Butt Hut of America
Fremont, IN
01.1996 - 05.2016
- Coordinated employee schedules to provide adequate staff coverage.
- Adjusted to multiple demands and shifting priorities in fast-paced work environment.
- Provided performance and motivational feedback to employees.
- Delegated tasks to appropriate staff members for optimum productivity.
- Optimized inventory for maximum revenue generation.
- Upheld brand image by maintaining branch cleanliness, approachability and service.
- Maintained operational performance with skillful execution of opening and closing procedures.
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports.
- Managed daily operations of store to ensure efficiency and productivity.
- Conducted regular inventory checks and placed orders for supplies as needed.
- Created promotional displays or events to increase product visibility and drive sales.
- Worked closely with manager to develop strategies for improving sales and customer satisfaction.
- Assisted with hiring, training, and evaluating new staff members.
- Maximized employee performance with hands-on training and close mentoring.
Education
Certificate - Patient Access
Freedom Academy
Kendallville, IN07.2019
Associate in Science (A.S.) - Medical Billing & Coding
Westwood College
Denver, Co07.2014
Certificate - Business l & ll
Work Prep
Kendallville, IN04.2002
Skills
- Cash handling and POS systems
- Customer service excellence
- Inventory control and counting
- Store organization and operations oversight
- Records management
- Work planning and prioritization
- Shift scheduling
- Computer literacy
- Problem solving
- Leadership skills
Languages
English, Fluent
Timeline
Deli Clerk/ Produce Clerk/Cashier
Meijer
02.2018 - 06.2024
Assistant Store Manager
Dollar General
05.2016 - 01.2018
Restaurant Hostess
Bob Evans
05.2016 - 06.2016
Assistant Store Manager
Butt Hut of America
01.1996 - 05.2016
Certificate - Patient Access
Freedom Academy
Associate in Science (A.S.) - Medical Billing & Coding
Westwood College
Certificate - Business l & ll
Work Prep