Heidi Badasci
Paralegal
Visalia,CA
Summary
Technologically-savvy Paralegal offering proficiency in Microsoft Suite and Suite Administration, Adobe Acrobat, SharePoint and SharePoint Administration, Teams, multiple Legal CMS software programs, document development and legal research. Well-versed in legal terminology and legal document preparation. Bringing 15 years of legal expertise and commitment to supporting legal teams.
Overview
1
1
Certification
6
6
years of post-secondary education
15
15
years of professional experience
Work History
Office Manager/Sr. Paralegal
Martens & Brusseau Law
Visalia, CA
08.2020 - Current
- Prepared legal briefs, motions and pleadings.
- Trained and managed multiple employees in best practices and protocols to realize maximum productivity.
- Restructured human resource policies, drafted new handbook, created health benefit program.
- Managed billable hour tracking, payroll, client invoicing and schedules for firm which includes two office locations.
- Created custom fields in Judicial Council forms and pleadings to allow for repeat use as master documents.
- Developed standard operating procedures and training material for all employees utilizing SharePoint.
- Researched and implemented new case management software for firm.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Oversaw quality control and productivity rates to increase revenue and production times
- Utilized client and staff feedback to maintain customer partnerships and increase revenue
- Managed CRM database, including troubleshooting, maintenance, updates and report generation
- Established and developed strong legal team by delivering ongoing coaching and motivation and fostering career advancement
- Managed conversion of sole proprietorship to partnered corporation, rebranded new company, obtained business licenses, established business accounts with vendors, brokers, IRS, California EDD, opened and maintained business operating and trust bank accounts accounts.
Legal Department Manager
Acclaim Credit Technologies
Visalia, CA
01.2019 - 07.2020
- Developed polished legal documents from complaint to judgment, including post-judgment writs to support civil litigation.
- Analyzed and interpreted legal collection processes to facilitate planning and procedural changes.
- Devised processes to boost long-term business success and increase profit levels by 150% in eight-month period.
- Researched and implemented new legal management software.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Supervised team of paralegals, and other legal personnel in conduct of legal and administrative business.
- Arranged incentives with management to reward deserving team members for exceeding expectations.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated staff to consistently deliver effective behaviors through coaching and recognition.
- Maintained litigation database and document organization for debt collection cases.
- Created custom fields in Judicial Council forms and pleadings to allow for repeat use as master documents.
- Performed administrative tasks, including revising and finalizing correspondence and legal documents.
SharePoint Administrator
PPG CORPORATION
Fresno, CA
2016 - 2017
- Created and implemented database designs and data models.
- Created KPI indicators into SharePoint using production software (SPF)
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Worked closely with managers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Established and managed document distribution matrix and document control register.
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
- Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out.
- Evaluated current document processes, suggested methods for change and implemented successful improvements.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Contract Position
Network Administrator Intern
CSET
Visalia, CA
06.2014 - 04.2015
- Maintained network hardware and software and monitored network to support network availability to end users.
- Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
- Provided on-call support for company of over 150 employees.
- Took over responsibilities of administrator during absence and filled in gaps around office.
- Monitored stability of network and wireless services to deliver comprehensive stability.
- Maintained Active Directory
- Applied knowledge of computing systems and software structure.
- Collaborated on network development, implementation, and maintenance of routers, switches, and WAN optimization.
Proposal Coordinator
US TOWER CORPORATION
Woodlake, CA
2012 - 2014
- Oversaw multi-million dollar government proposal development process from kick-off to submission.
- Develops compliance matrix and ensures deadlines are met.
- Track and coordinate new business opportunities.
- Supervise proposal team, track and monitor sales and quotes, supervise sales team.
- Maintain and track customer service issues including warranty and labor costs through SharePoint
- Flexibility and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes.
- Generated reports of findings to help management with making key decisions.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs.
Corporate Document Control Administrator
US TOWER CORPORATION
Woodlake, CA
03.2010 - 05.2012
- Created project control documentation to support needs of important projects.
- Established and managed document distribution matrix and document control register.
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
- Key player in implementation of new project cost software, Cost Plus.
- Evaluated current document processes, suggested methods for change and implemented successful improvements.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Created and implemented database designs and data models.
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Tested programs and databases to identify issues and make necessary modifications.
- Managed quality programs to reduce overdue compliance activities.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Kept informed regarding pending industry changes, trends or best practices of government policies.
Office Manager/Paralegal
LAW OFFICE OF MARY C. JARVIS
Visalia, CA
03.2008 - 03.2010
- Prepared legal briefs, motions and pleadings.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information for over 50 clients/cases.
- Researched state statutes, decisions, legal articles, codes and documents.
- Directed and coordinated law office activities, including service of subpoenas and scheduling of depositions.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
- Managed billable hour tracking, payroll, client invoicing and schedules for attorney's office.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Compared vendor prices and negotiated for optimal savings.
Courtroom Clerk II
SUPERIOR COURT
Hanford, CA
01.2000 - 02.2007
- Attended court sessions to record court proceedings of evidence, objections, rulings and arguments.
- Prepared reports Department of Justice
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Maintained docket calendar and database for Superior court.
- Prepared and distributed court orders, including probation orders and sentencing information.
- Used Specialized Court software to prepare dockets or calendars of cases.
- Documented all exhibits admitted during hearings.
- Marked and preserved exhibits introduced into evidence in court proceedings.
- Announced charges and indictments to defendants in court and recorded defendants' pleas.
- Announced verdicts of Jury Trials
- Trained and supervised new courtroom clerks; review and filed court documents, received monies for filing of said documents, data entry of court documents.
Education
Law Program - Law (Pre-Law)
Cerritos College
Norwalk, CA 01.2020 - 01.2021
Associate of Arts - Paralegal Studies
College of The Sequoias
Visalia, CA 01.2006 - 01.2009
No Degree - General Education
West Hills College - Lemoore
Lemoore, CA 01.2003 - 01.2005
Skills
Office and Staff Management /Operations
Project ManagementAdvanced Change Management
Legal CMS Software: Smokeball, MyCase, Zola Suite
Superior Organizational skills
Advanced Performance Improvement
Active Directory, Office 365 and range of Microsoft Office suites
Litigation, Legal Research & Compliance
Affiliations
Sequoia Paralegal Association (SPA)
Certification
Paralegal pursuant to California Business and Professional Code §6450
Timeline
Office Manager/Sr. Paralegal
Martens & Brusseau Law
08.2020 - Current
Law Program - Law (Pre-Law)
Cerritos College
01.2020 - 01.2021
Legal Department Manager
Acclaim Credit Technologies
01.2019 - 07.2020
Network Administrator Intern
CSET
06.2014 - 04.2015
Corporate Document Control Administrator
US TOWER CORPORATION
03.2010 - 05.2012
Office Manager/Paralegal
LAW OFFICE OF MARY C. JARVIS
03.2008 - 03.2010
Associate of Arts - Paralegal Studies
College of The Sequoias
01.2006 - 01.2009
No Degree - General Education
West Hills College - Lemoore
01.2003 - 01.2005
Courtroom Clerk II
SUPERIOR COURT
01.2000 - 02.2007
Proposal Coordinator
US TOWER CORPORATION
2012 - 2014
SharePoint Administrator
PPG CORPORATION
2016 - 2017