Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Heidi Baldovski

Gladstone

Summary

Dedicated healthcare professional with a proven track record at Helping Hands AFC, excelling in medication administration and fostering strong client relationships. Expertise in health monitoring and empathetic communication has led to significant enhancements in client well-being and safety. Proficient in crisis intervention and goal setting, ensuring comprehensive care and support. Career aspirations include further advancing skills in patient advocacy and holistic care strategies. Although I have been in the healthcare field for over 25 years, I am willing to accept an entire career change and am eager to learn something new.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Helping Hands AFC
Escanaba
08.2020 - 02.2025
  • Monitored health and well-being of clients and reported significant health changes.
  • Tracked and reported clients' progress based on observations and conversations.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Performed basic first aid procedures when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients get in and out of beds and wheelchairs.
  • Encouraged socialization through recreational activities such as group outings and community events.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Provided personal care to clients, such as bathing, grooming and toileting.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in learning and developing new skills.
  • Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
  • Recorded client status progress and challenges in logbooks and reports.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Transported patients to medical, dental and personal care appointments.
  • Assisted clients with maintaining good personal hygiene.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Established trusting relationships with clients by being a reliable source of support.
  • Used approved crisis intervention techniques in emergency situations.
  • Monitored client progress and reported changes in behavior or physical condition to supervisor.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.

Job Coach

Lakestate Industries
Escanaba
01.2020 - 08.2020
  • Organized job fairs and employer panels to connect clients with potential employers.
  • Assisted clients in understanding and obtaining work-related benefits and supports.
  • Implemented job accommodations and modifications to support clients' successful employment.
  • Monitored client's performance in the workplace by conducting follow-up visits with employers or supervisors.
  • Advocated on behalf of clients to employers, ensuring fair treatment and workplace accommodations.
  • Tracked and reported on clients' progress towards employment goals using case management tools.
  • Provided emotional support throughout the entire process of finding suitable employment.
  • Guided clients in learning to complete job tasks to develop motivation and skills.
  • Mentored program participants by answering questions and directing throughout work shift.
  • Engaged individuals receiving support through coaching, feedback and skills development exercises.
  • Collaborated with employers to create job opportunities suited to clients' abilities and needs.
  • Traveled to work locations to provide hands-on training, direct supervision and support to participants.

Caregiver

Lakeview Assisted Living
Gladstone
09.2013 - 03.2014
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Monitored health and well-being of clients and reported significant health changes.
  • Provided emotional support to clients during difficult times.
  • Helped clients get in and out of beds and wheelchairs.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Supported bathing, dressing and personal care needs.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed safe lifting and transferring techniques to transport residents.
  • Laundered clothing and bedding to prevent infection.
  • Recorded client status progress and challenges in logbooks and reports.

Personal Care Aide

Community Action Agency Inc Mercer County
Escanaba
09.2012 - 09.2013
  • Assisted clients with maintaining good personal hygiene.
  • Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
  • Recorded client status progress and challenges in logbooks and reports.
  • Performed basic first aid procedures if necessary due to injury or illness.
  • Followed care plan and directions to administer medications.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to doctors' appointments and social outings.
  • Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
  • Followed safe lifting and transferring techniques to transport residents.
  • Provided emotional support to clients by listening to their concerns and providing comfort.
  • Organized and maintained supplies in the home environment to ensure client safety.
  • Provided ongoing compassionate patient care for each client.
  • Helped clients get in and out of beds and wheelchairs.
  • Built strong and trusting rapport with clients and loved ones.
  • Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Organized oral medications for clients following dosage and schedule requirements.

Direct Care Worker

Beacon Specialized Living
Gladstone

Education

High School Diploma -

Gladstone High School
Gladstone, MI
05-1997

Some College (No Degree) - EMT/Paramedic

Bay College
Escanaba, MI

Skills

  • Medication administration
  • Client progress tracking
  • Health monitoring
  • Crisis intervention techniques
  • Behavior redirection
  • Infection control procedures
  • Time management
  • First aid and CPR
  • Job accommodation implementation
  • Effective communication
  • Client relationship building
  • Problem solving
  • Personal hygiene assistance
  • Progress documentation
  • Behavioral management
  • Client documentation
  • De-escalation techniques
  • Transportation assistance
  • Report writing
  • Empathy and patience
  • Disability awareness
  • Goal setting

Certification

  • CPR/First Aid
  • PCM Training
  • Recipient Rights Training

References

References available upon request.

Timeline

Direct Care Worker

Helping Hands AFC
08.2020 - 02.2025

Job Coach

Lakestate Industries
01.2020 - 08.2020

Caregiver

Lakeview Assisted Living
09.2013 - 03.2014

Personal Care Aide

Community Action Agency Inc Mercer County
09.2012 - 09.2013

Direct Care Worker

Beacon Specialized Living

High School Diploma -

Gladstone High School

Some College (No Degree) - EMT/Paramedic

Bay College

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Heidi Baldovski