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Associate Principal Engineer

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Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Exemplifies excellent customer relations aptitude and relationship-building skills leading to positive rapport with both direct reports and clientele. Proficient in using independent decision-making skills and sound judgment to execute company mission statement. Proficient in applying company directed training plans in order to properly train and retain members long term, leading to increased productivity and morale.

Experienced with delivering customer service and handling front-end tasks efficiently. Utilizes communication and problem-solving skills to address customer inquiries and ensure smooth operations. Track record of working collaboratively with team members to meet and exceed service expectations.

Accomplished Department Manager at Publix Super Markets Inc, renowned for innovative problem-solving and leadership. Spearheaded inventory management improvements, reducing waste and enhancing stock availability. As a Web Developer at IDS, optimized SEO strategies, boosting web traffic by 30%. Proficient in database management, consistently exceeding performance targets through effective team collaboration and strategic project execution.

Dedicated and disciplined professional with six years of progressive leadership experience at Publix Super Markets. Highly skilled in conflict resolution, emergency response, team leadership, and enforcement of policies and procedures. Seeking to transition into law enforcement as a Deputy to serve and protect the community with integrity, accountability, and professionalism.

Dedicated and passionate animal care professional with over three years of hands-on experience. Strong understanding of animal behavior and husbandry practices ensures the highest standards of care. Eager to contribute to a dynamic zoo environment, leveraging expertise to promote animal welfare and enhance visitor engagement. Committed to fostering a safe and enriching habitat for all animals while educating the public about wildlife conservation.

Dedicated Patient Transporter with a strong focus on safety adherence and team coordination. Committed to providing excellent patient care through effective communication and attention to detail.

My name is Brady Ryan Richards I graduated from Hudson High-school in 2023 following into 2024 my primary job is General construction in which I bring professionalism with practical approach to job site tasks and commitment to high standards. Brings valuable experience in assisting with various construction activities, ensuring efficiency, and maintaining safety protocols. Collaborative and adaptable team member, reliable in meeting project requirements and adjusting to dynamic work conditions. Skilled in operating tools, following instructions, Heavy lifting and loading and supporting team goals. In Addition I bring strong track record od delivering exceptional customer service, built through years of working directly with the clients in fast paced, hands-on environments. The ability to communicate clearly, resolve issues quickly and maintain a positive attitude within it all. Therefore making sure our customers are of high value and feel supported

Dynamic and dedicated with experience as a Wait Staff Member, adept at fostering customer relationships and ensuring a high-quality dining experience. Proven ability to execute cooperative projects and solve problems in team-oriented environments, utilizing strong verbal communication and analytical skills to enhance service delivery and event success.

Dynamic Customer Service Team Lead with over 19 years of extensive experience in remote and client-focused environments. Proven track record as a Customer Service Supervisor at NoneAway Technology Philippines Inc. (NONA), effectively supporting distributed teams and collaborating with notable companies such as Pickaroo, Waltermart, Honestbee, and Sykes Asia Inc. Skilled in managing remote agents, achieving performance targets, and ensuring team output aligns with client expectations. Committed to fostering motivated teams, driving professional growth, and consistently delivering exceptional customer satisfaction.

Organized and dependable professional with leadership experience in customer service and management, currently pursuing a degree in Public Health. Strong communication, scheduling, and documentation skills, with experience handling confidential information, resolving issues, and supporting day-to-day operations in fast-paced environments.

Heidi Baldwin

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Customer Service Lead

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High School Diploma -

Some College (No Degree) - Business Administration

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Customer Service Lead

High School Diploma -

Some College (No Degree) - Business Administration

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