Heidi Barron
Corona
Summary
Hospitality professional with strong background in managing and guiding teams. Skilled in guest relations, conflict resolution, and ensuring seamless operations. Focus on collaboration and flexibility to meet evolving needs. Known for reliability, effective communication, and results-driven approach. Seeking to transition into a new field where these transferable skills can drive success and growth
Overview
24
24
years of professional experience
Work History
Driver
JBHudco Logistics
11.2022 - Current
- Obtained signatures from customers upon delivery of goods.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Removed orders from storage, wrapped, and staged for shipments.
Bin Filler (Order Fulfillment)
Mcmaster-Carr
09.2019 - 11.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily orders with expert picking and packing of shipments.
- Complied with safety, health and environmental regulations as prescribed by law.
- Protected materials for transport by correctly packaging products in boxes and crates.
District Project and Merchandising Coordinator
Best Buy
03.2009 - 06.2016
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Defined responsibilities, duties, and roles of each team member.
- Managed team meetings and discussed project's goals and objectives.
- Observed progress of each project, examined risks and coordinated contingency plans.
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Addressed underperforming stores by identifying areas of opportunity and implementing corrective action plans in collaboration with store management teams.
Restaurant Manager
Rainforest Cafe
04.2001 - 11.2009
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Education
Associate of Arts - General Education
Fullerton College
Fullerton, California04.2013
Skills
- Complaint handling
- Sales and marketing
- Employee scheduling
- Facility maintenance
- Guest relations management
- Reservation management
- Staff recruitment
- Promotions and discounts
- Brand standards adherence
- Problem-solving abilities
Timeline
Driver
JBHudco Logistics
11.2022 - Current
Bin Filler (Order Fulfillment)
Mcmaster-Carr
09.2019 - 11.2022
District Project and Merchandising Coordinator
Best Buy
03.2009 - 06.2016
Restaurant Manager
Rainforest Cafe
04.2001 - 11.2009
Associate of Arts - General Education
Fullerton College
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