Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heidi Bates

Lindon,UT

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Project Reporting Coordinator

PetIQ
01.2020 - Current

Research Specialist

Modere
09.2018 - 01.2019
  • Support all of Research & Development related to but not limited to, general functions, formulation testing, ingredient research, expenses, database and record keeping, operations and processes
  • Create Chemical specification documents, work with vendors to collect documents
  • Create cards in Trello to be checked off and move through the CCR process.

R&D Administrative Assistant

Modere
10.2013 - 09.2018
  • Interacted with departments within the company
  • Maintained administrative calendar; schedule appointments; monitor directors commitments and location and team of scheduled meetings, contact appointments as needed to cancel or reschedule
  • Assist director with basic organization, filing, etc
  • Performed specialized research and participate in custom projects as needed to promote the efficiency and effectiveness of the department
  • Performed Lab stability on new formulas
  • Maintained records for department budgets, monitor individuals assigned to be the requestor and/or tracker of each department budget.

Lab Data Coordinator/Administrative Assistant

Modere
08.2006 - 09.2013
  • Processed information from physical laboratory samples into Access database/LIMS
  • Provided information to Analytical Sciences and other departments on status and location of samples in the Analytical and Microbiology laboratories
  • Calibrated and verified balances, pH meters, fridges, freezers, incubators and refractometer
  • Created Certificates of Analysis and obtains required signatures.

Technical Maintenance Assistant

Modere
10.2004 - 08.2006
  • Prepared correspondence, reports, announcements, memos, files, orders office supplies, maintained department records
  • Organized and controlled purchasing and purchase requests for department
  • Monitored spare parts received and issued from inventory
  • Updated information into inventory software
  • Acted as courier for parts
  • Worked with vendors on order status, ship dates and tracking numbers.

Receptionist

11.2003 - 10.2004
  • Greet visitors
  • Keep records of visitors and notifies staff of appointments
  • Received incoming phone calls, answers questions, takes messages, provides information and routed calls to appropriate personnel
  • Stuffed envelopes
  • Prepared various types of correspondence.

QA Technician

08.2002 - 11.2003
  • Quarantined inbound products for inspection, received and review production order sheet; checked for correct products, checked containers, labels, lot numbers, verify expiration dates
  • Received and reviewed production order sheets; checked for correct products, checked containers, labels, lot numbers, verify expiration dates, inspected boxes
  • Completed various forms and reports for the QA department to be released & sent out
  • (AQL system)

Education

Associates in Marketing -

Dixie State University
St. George, Utah
01.2002

Skills

  • Word
  • Excel
  • MS Office
  • Outlook
  • LIMS
  • PCPC
  • Customer service
  • Team building
  • Trello
  • Smartsheet

Certification

  • GMP Certified
  • Food Handlers Permit
  • Mountainland Applied Technology Certificates
  • EAO Completion Certificates

Timeline

Project Reporting Coordinator

PetIQ
01.2020 - Current

Research Specialist

Modere
09.2018 - 01.2019

R&D Administrative Assistant

Modere
10.2013 - 09.2018

Lab Data Coordinator/Administrative Assistant

Modere
08.2006 - 09.2013

Technical Maintenance Assistant

Modere
10.2004 - 08.2006

Receptionist

11.2003 - 10.2004

QA Technician

08.2002 - 11.2003

Associates in Marketing -

Dixie State University

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Heidi Bates