Summary
Overview
Work History
Education
Skills
AWARDS
References:
Timeline
Generic

Heidi Baur

9314 Route BB, Eugene,MO

Summary

My goals are to find passion in a position where I can utilize my skills that I've obtained from my education and work experience, and to be consistently learning so that I can become a valuable asset and enhance my company.

Overview

7
7
years of professional experience

Work History

Loan Services Specialist/Processor

FCS Financial
06.2024 - Current
  • Assisted borrowers in understanding complex loan terms and conditions, providing clear explanations and guidance throughout the application process.
  • Maintained strict adherence to ethical standards and regulatory requirements, ensuring a strong reputation for compliance and integrity in all lending activities.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.

Commercial Loan Specialist

Central Trust Bank
04.2021 - 11.2023
  • Respond promptly to inquiries for financial/credit information.
  • Educated borrowers on the loan process and service alternative's.
  • Processed borrower loans through LaserPro system.
  • Ensured regulatory compliance by staying updated on industry regulations, policies, procedures, and maintaining accurate records of all transactions.
  • Contributed to a positive work environment through effective collaboration with colleagues from various departments for smooth loan processing.

Cosmetologist

Trendz Hair Studio
03.2018 - 06.2024
  • Optimized customer experience by delivering superior services.
  • Created warm relationships with regular customers.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.

Education

Other - License

Merrell University of Beauty Arts & Sciences
Jefferson City, MO
2018

High School Diploma - Diploma

Eugene Cole R-V
Eugene, MO
2014

Skills

  • Superior organization skills
  • Strong work ethic
  • Strong communication skills
  • Ability to manage time and meet deadlines
  • Loan Processing
  • Customer/Sales service experience

AWARDS

Certificate of Excellence 

- Merrell University of Beauty Arts & Science (March 2018)

  • Award for maintaining 95% or higher of attendance and academic rate

References:

Jessie Boehm

(573) 690-1135

Commercial Lending

Executive Lending Specialist

Central Trust Bank


Amanda Ritchie

(573) 645-1690

Clinic Lead Manager

Capital Region Physicians


Ashley Sharp 

(573) 635-4433- Ext 111

Merrell University






Timeline

Loan Services Specialist/Processor

FCS Financial
06.2024 - Current

Commercial Loan Specialist

Central Trust Bank
04.2021 - 11.2023

Cosmetologist

Trendz Hair Studio
03.2018 - 06.2024

Other - License

Merrell University of Beauty Arts & Sciences

High School Diploma - Diploma

Eugene Cole R-V

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Heidi Baur