Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Heidi Bentrup

Middlebury,IN

Summary

I am seeking admittance to Franciscan University of Steubenville's Clinical Mental Health Counseling Master's Program. I am experienced in maintaining a growth mindset to succeed in a variety of academic and non-academic fields, coupled with a desire to give patients hope, coping skills, and ultimately address the root causes of many mental health issues to create a positive impact in individuals' lives.

Overview

7
7
years of professional experience

Work History

Language Learning Center Tutor

Franciscan University of Steubenville
09.2023 - 12.2024
  • Supported 50+ students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Created and developed a social media presence to encourage more attendance in the Language Learning Center

Restaurant Team Member

Das Dutchman Essenhaus
06.2021 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.

Babysitter/Nanny

Freelance
09.2020 - Current


  • Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
  • Assisted parents in managing schedules and appointments, ensuring smooth family operations.
  • Managed behavioral issues effectively, implementing appropriate disciplinary actions in line with parental guidelines.

Intern

Beers, Mallers, Backs and Salin, Attorneys at Law
06.2018 - 05.2020
  • Organized old boxes
  • Naming, and labeling important files
  • Answering phones
  • Protecting clients’ confidentiality

Education

Bachelor of Arts - Spanish

Franciscan University of Steubenville
Steubenville, OH
12-2024

Skills

  • Ability and desire to learn
  • Values Teamwork and Independence
  • Active listening
  • Empathy and compassion
  • Independence
  • Growth mindset
  • Self-discipline
  • Good communication skills
  • Conscientious values
  • Strong sense of community
  • Organization
  • Creative thinking

Languages

Spanish
Limited Working

Interests

Mental health, Pediatric psychology, Spanish language and culture, Writing, and Therapy

Timeline

Language Learning Center Tutor

Franciscan University of Steubenville
09.2023 - 12.2024

Restaurant Team Member

Das Dutchman Essenhaus
06.2021 - Current

Babysitter/Nanny

Freelance
09.2020 - Current

Intern

Beers, Mallers, Backs and Salin, Attorneys at Law
06.2018 - 05.2020

Bachelor of Arts - Spanish

Franciscan University of Steubenville
Heidi Bentrup