Heidi Bouvier

• Kept detailed track of household and maintenance inventory and schedules.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Temporary basic accounting preparation for CPA

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Attended industry events and conventions to expain sales opportunities.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.

• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
• Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.