Heidi Buen
Gillette,WY
Summary
Energetic, solid team player with an upbeat and positive attitude equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. I am adaptable with distinguished skills in budgeting, data entry and communications. Quick to support visitors and staff with diverse needs.
Overview
14
14
years of professional experience
Work History
Office Manager
BK Management
Gillette, WY
05.2012 - Current
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents. Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Created and reviewed contracts for accuracy prior to signing off on behalf of the company.
- Provided training to new hires on office policies and procedures.
Office Assistant
Carpet Express
Gillette, WY
08.2010 - 07.2011
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Maintained an organized filing system of paper documents and electronic files. Updated customer information and business records.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Processed payroll information including salary, deductions, bonuses and vacation time for employees.
Education
High School Diploma -
Sundance
Sundance, WY05-1993
Skills
- Office Management
- Administrative Support
- Supply Management
- Customer Service
- Data Entry
- Bookkeeping
- Inventory Control
- Billing
- Compliance Monitoring
- Facility Management
Accomplishments
- 12 time US ranked for rental/sales in the Top 100 for Uhaul
- Consistent 5 Star rating for customer service
- Ranked #1 location for WY countless times
Timeline
Office Manager
BK Management
05.2012 - Current
Office Assistant
Carpet Express
08.2010 - 07.2011
High School Diploma -
Sundance
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