Heidi Chakmakchyan
Summary
Dynamic Pharmacy Technician with extensive experience at Los Angeles Jewish Health, adept at optimizing workflow and enhancing productivity. Proficient in RNA and Qs1 software, I excel in accurate prescription processing and fostering teamwork. Recognized for maintaining patient confidentiality and delivering exceptional.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
27
27
years of professional experience
Work History
Pharmacy Technician
Los Angeles Jewish Health
Reseda, CA
04.2017 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Utilized pharmacy management software to process prescriptions efficiently.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Rite Aid Pharmacy
Pharmacy Technician
06.2005 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Pharmacy Technician
Pharmacy Home Care Network
North Hollywood, CA
05.2002 - 11.2005
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Front Desk Receptionist
Hollywood Cross Medical Clinic
Hollywood, CA
05.1998 - 01.2001
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Pharmacy Technician -
Northwest College
Glendale, CA08.2002
Skills
Nextgex software 2005-2017
RNA software 2017-2022
Qs1 Primecare / Docutrak 2022-Present
Timeline
Pharmacy Technician
Los Angeles Jewish Health
04.2017 - Current
Rite Aid Pharmacy
Pharmacy Technician
06.2005 - 01.2017
Pharmacy Technician
Pharmacy Home Care Network
05.2002 - 11.2005
Front Desk Receptionist
Hollywood Cross Medical Clinic
05.1998 - 01.2001
Pharmacy Technician -
Northwest College