Heidi Chambers

• Provided crisis intervention services in emergency situations.
• Counseled patients on how to identify triggers that lead to negative behaviors or emotions.
• Encouraged clients to set personal goals related to their mental health recovery process.
• Provided emotional support for those struggling with difficult life circumstances like divorce or job loss.
• Identified potential warning signs of suicide risk among patients who are at high risk for self-harm.
• Monitored, evaluated and recorded client progress with respect to treatment goals.
• Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
• Promoted independence by assisting and supervising clients while completing daily living activities.
• Assisted clients with conflict resolution strategies and anger management techniques.
• Adhered to HIPAA confidentiality requirements by safeguarding files.
• Maintained confidentiality of records relating to clients' treatment.
• Responded to crisis situations when severe mental health and behavioral issues arose.
• Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
• Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.

• Supervise, train and assist individuals of assigned group in areas of self-help, adult daily living, socialization, basic academics, skills development and leisure.
• Implement training and behavior programs
• Complete all required data entry and documentation
• Ensure that safety and health care practices are observed
• Assist with and participate in community integration projects
• Provide personal care services

Provide support and assistance to individuals with intellectual and developmental disabilities

Take staff call outs and find coverage for the call out to meet the resident needs

Coordinate transportation for all of the residents Monday-Friday to attend their day program

Provide all staff with any extra needed support during any residents unplanned behavioral or medical incidents

Assist in monitoring the health and safety of residents

Report and responds to changes in the health or behavioral status of residents immediately

Assist in areas of life skills training: personal care, home management, meal planning, shopping and health maintenance

Implement behavioral management and individual support plans

Assist with ensuring that each resident is offered a choice and creative activities within a positive environment

Go on community outings as part of providing support for individuals

Promote and practice teamwork through respectful interactions with other staff