Heidi Chew Osborne
Port Clinton,OH
Summary
Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's strategic initiatives. Quick and firm decision-maker possessing first-rate communication and organizational skills.
Overview
13
13
years of professional experience
Work History
Executive Director
Our Lady of the Pines Retreat Center
08.2019 - Current
- Works closely with organizational leadership and board of directors to guide operational strategy.
- Forges strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Manages diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Builds relationships with donors, government officials and other organizations to secure funding and support for organization.
- Represents organization to local public by giving presentations and speeches and participating in community events.
Enrollment Coordinator
Immaculate Conception School
11.2015 - 06.2019
- Streamlined enrollment processes by implementing efficient data management and communication strategies.
- Served as liaison between applicants, admissions staff, financial aid representatives, and academic team for seamless registration experience.
- Supported development and implementation of retention strategies to minimize attrition throughout student lifecycle.
- Assisted in planning and execution of on-campus events, promoting positive campus culture for both new and returning students.
- Monitored enrollment trends to inform strategic planning initiatives aimed at optimizing recruitment efforts in target markets.
Office Manager
St. Joseph Catholic Church
08.2011 - 10.2015
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Provided comprehensive administrative support to senior leadership, enabling them to focus on strategic decision-making.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Master of Arts Degree - Pastoral Studies
Gannon University
Erie, PA Bachelor of Arts Degree - Journalism; Minor in English
University of Dayton
Dayton, OHSkills
- Community Engagement
- Strategic Planning
- Project Management
- Budgeting and financial management
- Staff Management
- Public Speaking
- Stakeholder Relations
- Grant Writing
- Executive Leadership
- Mission and Vision
- Planning and coordination
References
Available Upon Request
Timeline
Executive Director
Our Lady of the Pines Retreat Center
08.2019 - Current
Enrollment Coordinator
Immaculate Conception School
11.2015 - 06.2019
Office Manager
St. Joseph Catholic Church
08.2011 - 10.2015
Master of Arts Degree - Pastoral Studies
Gannon University
Bachelor of Arts Degree - Journalism; Minor in English
University of Dayton
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