Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Clipperton

Professional Early Childhood Teacher and Office Administrator
Inver Grove Heights,MN

Summary

Dynamic Lead Infant Teacher with a track record of fostering child development and emotional support at various Early Learning Centers, including New Horizon Academy. Excelled in creating engaging lesson plans and managing classrooms effectively, leveraging 11 years as an Assistant Director and MS Office proficiency. Renowned for being an energetic caregiver and detail-oriented professional, achieving a 96% enrollment rate through exceptional parent-teacher relations and curriculum development.

Overview

36
36
years of professional experience
2
2
years of post-secondary education

Work History

Lead Infant Teacher

Kinderberry Hill
10.2024 - Current
  • Apply play-based strategies to provide diverse approaches to learning.
  • Observe children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Manage personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Consult with parents to build and maintain positive support networks and support continuing education strategies.
  • Promot development of social, emotional, and communication skills in infants.
  • Improve cognitive abilities in infants by introducing foundational concepts like shapes, colors, numbers, and letters through interactive playtime sessions.
  • Facilitate smooth transitions between daily activities by establishing predictable routines that fostered comfort and security for infants.
  • Enhance overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
  • Contribute to the emotional growth of infants by providing consistent support, care, and encouragement.

Lead Infant Teacher

Love And Learn Childcare Academy
07.2023 - 10.2024
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Center Director

Playhouse Childcare Center
01.2023 - 06.2023
  • Kept facility in compliance with all applicable standards and laws.
  • Cultivated and strengthened relationships with children and families.
  • Led and motivated young people from diverse backgrounds, fostering improved job and social skills.
  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
  • Recruited and developed solid team of professionals to care for up to 130 children each day.
  • Fostered caring and safe environment for children and parents.
  • Sparked imagination, built self-esteem and helped children make exciting discoveries daily.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Banker

Sherburne State Bank
06.2022 - 01.2023
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
  • Provided advice on different bank products and financial options.
  • Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
  • Checked accounts for fraud and provided law enforcement with relevant details.
  • Helped clients protect assets through variety of strategies.
  • Balanced teller drawers and ATM cash.
  • Upheld stringent bank standards for loans, money handling and legal considerations.
  • Created and managed community events and customer promotions.
  • Managed portfolio of accounts and monitored for issues in need of attention.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Represented bank at community events to establish strong ties and promote business.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Opened, closed and updated accounts for customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Evaluated client financial positions and identified most appropriate banking products.

Lead  Pre K Teacher

Creative Kids Academy 
08.2021 - 06.2022

Plan and implement a weekly lesson plan

Assist children in potty training

Offer an environment that fosters children to develop as a whole child

Offer Parent Teacher conferences twice a year

Encourage positive behavior by using positive reinforcement

Monitor each students educational progress with individual charts and files

Foster positive relationships with parents and communicate effectively with them

Encourage children to be understanding of an patient with others

Address behavioral and learning issues with parents and daycare management

Engage with children on an individual basis in a pleasant matter

  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Fostered reasoning and problem solving through active exploration games and activities.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted sensory development by providing access to different textures.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Developed curriculum to advance physical, emotional, social and cognitive growth of children.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Supervised students and enforced discipline during classroom and playground activities.

Lead Preschool Teacher

Creative Kids Academy
03.2021 - 08.2021
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Submitted weekly lesson plans.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Planned educational opportunities based on children's interests.
  • Promoted sensory development by providing access to different textures.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Utilized books, songs and games to engage students.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Prepared pre-class materials.
  • Developed curriculum to advance physical, emotional, social and cognitive growth of children.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Supervised students and enforced discipline during classroom and playground activities.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.

Bank Teller

Security State Bank
08.2018 - 03.2021
  • Assist customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Package cash and roll coins to be stored in drawers or the bank vault.
  • Inform customers about bank products and services.
  • Provide customers account services by processing deposits and loan payments
  • Reconcile cash drawer by proving cash transactions
  • Balance currency, coins and checks in cash drawers
  • Perform operations providing cashier checks, money orders, and cash advance
  • Use software to track bank information and generate reports
  • Follow all bank financial and security regulations and procedures
  • Keep a clean, organized work area and a professional appearance.
  • Comfortable working large amount of money. I processed Seven Clan's Casino deposits and/or sold cash daily amounts to exceed $200,000.00
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
  • Beginning to openi new accounts and helping with loan applications
  • Exchange foreign currency
  • Order checks and bank cards for customers

Preschool Teacher

Warroad Public Schools
08.2017 - 06.2018
  • Plan and Implement an age appropriate weekly lesson plan
  • Guide children to develop as a whole child, including social, emotional, physical, and intellectual development
  • Offer parent teacher conferences
  • Communicate with parents effectively on a daily basis about their child and their progress
  • Encourage good behaviors using positive reinforcement
  • Establish a safe play environment for the children
  • Instruct children on proper health and personal habits
  • Monitor each student's educational progress with individualized charts and files
  • Engage with children on an individual basis in a pleasant manner
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.

Office Assisant

Ballard's Resort
05.2017 - 07.2017
  • Answer incoming calls and assist with reservations and confirmations
  • Organize and communicate daily resort activities
  • Check-in and check-out guests
  • Exemplify professional leadership, direction, and supervision to all employees as it pertains to their duties and the core values of the resort
  • Greet guests warmly and perform registration procedures
  • Be well versed in promotions
  • Involvement with and knowledge of daily operating activities as it pertains to the restaurant, lounge, fishing, and lodging departments of the resort
  • Assist guests with issues, focus on satisfaction, and use supervisor support when necessary
  • Accurate accounting for posting daily bills and charges
  • Provide accurate statements for departing guests and collecting payments due

Lead Infant Teacher

Loving Shepherd Early Learning Center
05.1999 - 04.2017
  • Managed 8 staff members in the Infant Room by training in any new Infant staff person
  • Handled Staff Issues
  • Scheduled each staff according to the numbers of children
  • Keep accurate attendance records, document Food Program, offer formal parent teacher conferences twice a year
  • Assess each infant by filling a developmental checklist, set up and meet with the parents for a "pre-conference"
  • Document daily each diaper change, feedings, and naps for each individual infant
  • Keep individual files in an organize fashion that met DHS requirements
  • Develop and execute age appropriate lesson plan for infants on a weekly basis
  • Communicate openly with infant's parents about daily activities and behaviors
  • Engaged with the children on an individual basis in a pleasant manner
  • Helped design and implement a curriculum based on the individual children’s needs

Assistant Director

Loving Shepherd Early Learning Center
08.2004 - 01.2015

Please note this position is along side of position noted above at Loving Shepherd Early Learning Center

  • Interviewing and hiring qualified staff
  • Checking the background and clearance for all applicant providing appropriate orientation and training
  • Supervising staff on an ongoing basis, including the development of work plans, curriculum
  • Informing staff of licensure requirements and policy changes through regular staff meetings
  • Locating appropriate training opportunities and making accommodations for staff to attend
  • Scheduling to maintain an efficient number of staff to meet the center's needs
  • Providing support to staff and maintaining employee confidentiality
  • Maintain current accurate staff records (including all Minnesota licensing required components)
  • Makes staff schedules, administering discipline, and performs periodic performance reviews
  • Arrange for substitute staff as needed
  • Develop Parent relations
  • Establish relationships with individual children and families and be responsive to their needs
  • Report evidence of suspected abuse/neglect to local Department of Social Services
  • Answer phones
  • Keep 100+ children files organized and 100% confidential
  • Complete weekly billing for each family and maintain all accounts confidential
  • Conduct tours for prospective families. I had 96% enrollment from my tours
  • Created and updated records and files to maintain document compliance.
  • Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
  • Helped management with business operations to align teams, set goals and execute initiatives.
  • Assisted senior leadership in managing all aspects of operations.
  • Oversaw vendor delivery deadlines and requirements to fulfill priority contracts.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
  • Oversaw business calendar of events and scheduled key initiatives.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Managed department budget to ensure adequate resources for staff development and instructional materials.
  • Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
  • Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
  • Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.

Infant Teacher

New Horizon
02.1998 - 05.1999
  • Document all diaper changes, feedings, and naps of each infant
  • Provide a loving, warm, and consistent environment
  • Follow guidelines set forth by DHS and center policies
  • Effectively and positively communicate with parents
  • Helped design and implement a curriculum based on the individual children’s needs

Infant Teacher

Especially For Children
08.1997 - 02.1998
  • Offer a safe, warm, nurturing environment for the infants
  • Encourage good behaviors using positive reinforcement
  • Establish a safe play environment for the children
  • Dress infants and change diapers
  • Communicate openly with parents about daily activities and behaviors
  • Helped design and implement a curriculum based on the individual children’s needs

Assistant Director

Bright Start
05.1997 - 08.1997
  • Sub in all rooms of all ages as needed
  • Complete tuition, order food for the cook, greet parents, and answer phones
  • Encourage good behaviors by using positive reinforcement
  • Instruct children on proper health and personal habits
  • Organize and engage in recreational activities such as games and puzzles
  • Meticulously sanitize toys and play equipment

Home Daycare Provider

Home Daycare Provider
05.1996 - 05.1997
  • Encourage good behaviors by using positive reinforcement
  • Instruct children on proper health and personal habits
  • Organize and engage in recreational activities such as games and puzzles
  • Meticulously sanitize toys and play equipment
  • Offer a safe, warm, nurturing environment for all children enrolled
  • Allow for ample outdoor recreation time
  • Offer well balanced and nutritious menu options

Lead Infant Teacher

New Horizon
02.1995 - 05.1996
  • Offer a safe, warm, nurturing environment for the infants
  • Encourage good behaviors using positive reinforcement
  • Establish a safe play environment for the children
  • Dress infants and change diapers
  • Communicate openly with parents about daily activities and behaviors
  • Keep accurate attendance records, document Food Program, offer formal parent teacher conferences twice a year
  • Assess each infant by filling our a developmental checklist, set up and meet with the parents for a "pre-conference"
  • Document daily each diaper change, feedings, and naps for each individual infant
  • Keep individual files in an organize fashion that met DHS requirements
  • Develop and execute age appropriate lesson plan for infants on a weekly basis
  • Communicate openly with infant's parents about daily activities and behaviors
  • Engaged with the children on an individual basis in a pleasant manner

Lead Preschool Teacher

Kindercare Learning Center
08.1993 - 02.1995
  • Plan and implement a weekly lesson plan
  • Assist children in potty training
  • Offer an environment that fosters children to develop as a whole child
  • Offer Parent Teacher conferences twice a year
  • Encourage positive behavior by using positive reinforcement
  • Monitor each students educational progress with individual charts and files
  • Foster positive relationships with parents and communicate effectively with them
  • Encourage children to be understanding of an patient with others
  • Address behavioral and learning issues with parents and daycare management
  • Engage with children on an individual basis in a pleasant matter

Preschool Aide

New Horizon
09.1989 - 02.1992
  • Assist the lead teacher to carry out the daily activities
  • Supervise the school aged children to and from bus stop

Education

Walden University
Minnesota
09.2014 - 05.2015

Rasmussen Business College
Minnetonka, MN
01.1991 - 05.1992

Skills

    First Aid Certified

CPR Certified

SIDS and Shaken Baby Syndrome Certified

Excel Computer Program

Child Psychology knowledge

MS Office Proficient

People Oriented

Self sufficient

Friendly and likable

Detail Oriented

Dependable

Progress reporting

Child Supervision

Daycare management

Classroom management

Lesson Planning

Professional caregiver

Child development

Timeline

Lead Infant Teacher

Kinderberry Hill
10.2024 - Current

Lead Infant Teacher

Love And Learn Childcare Academy
07.2023 - 10.2024

Center Director

Playhouse Childcare Center
01.2023 - 06.2023

Banker

Sherburne State Bank
06.2022 - 01.2023

Lead  Pre K Teacher

Creative Kids Academy 
08.2021 - 06.2022

Lead Preschool Teacher

Creative Kids Academy
03.2021 - 08.2021

Bank Teller

Security State Bank
08.2018 - 03.2021

Preschool Teacher

Warroad Public Schools
08.2017 - 06.2018

Office Assisant

Ballard's Resort
05.2017 - 07.2017

Walden University
09.2014 - 05.2015

Assistant Director

Loving Shepherd Early Learning Center
08.2004 - 01.2015

Lead Infant Teacher

Loving Shepherd Early Learning Center
05.1999 - 04.2017

Infant Teacher

New Horizon
02.1998 - 05.1999

Infant Teacher

Especially For Children
08.1997 - 02.1998

Assistant Director

Bright Start
05.1997 - 08.1997

Home Daycare Provider

Home Daycare Provider
05.1996 - 05.1997

Lead Infant Teacher

New Horizon
02.1995 - 05.1996

Lead Preschool Teacher

Kindercare Learning Center
08.1993 - 02.1995

Rasmussen Business College
01.1991 - 05.1992

Preschool Aide

New Horizon
09.1989 - 02.1992
Heidi ClippertonProfessional Early Childhood Teacher and Office Administrator