Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Combs

Flushing,OH

Summary

Dynamic professional with a strong work ethic and proven success at Instacart. Recognized for enhancing customer satisfaction through efficient adept at multitasking and problem-solving, consistently contributing to team goals and maintaining high-quality standards.

Overview

18
18
years of professional experience

Work History

Shopper

Instacart
10.2024 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Demo Event Specialist

Crossmar
09.2018 - 04.2019
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Achieved consistent punctuality and reliability, contributing to a positive work atmosphere within the team.
  • Boosted sales through effective upselling techniques and in-depth product knowledge.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Merchandiser

Match Marketing Group
10.2018 - 01.2019
  • Enhanced store appearance and customer experience by maintaining clean, organized, and visually appealing displays.
  • Improved product placement efficiency by executing planograms and ensuring proper merchandise presentation.
  • Maximized efficiency during major store resets by coordinating with other team members to establish clear timelines and task assignments.
  • Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.

Dietary Aide

Good Shepherd Nursing and Rehab
09.2011 - 01.2015
  • Contributed to loss prevention efforts through vigilant monitoring of high-theft items and adherence to company policies regarding theft deterrents.
  • Maintained current knowledge of industry trends and competitor strategies through ongoing research and communication with peers at other locations.
  • Sustained effective communication with supervisors regarding progress updates, challenges faced during projects, and potential solutions for improved performance.
  • Collaborated with team members to complete planogram resets and revisions in a timely manner, contributing to overall productivity.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.

Flow Team Member

Target
08.2007 - 05.2011
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Contributed to a positive work environment through effective communication and collaboration with team members.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maximized productivity by effectively multitasking between various responsibilities such as stocking shelves, processing shipments, and handling customer inquiries.
  • Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
  • Supported loss prevention efforts by monitoring store activities and promptly reporting suspicious behavior or incidents.

Education

Diploma -

Wheeling Park High School
Wheeling, WV
05.2007

Skills

  • Strong work ethic
  • Online order fulfillment
  • Mobile payment processing
  • Promotional planning
  • Loss prevention awareness
  • Customer service
  • Upbeat and outgoing attitude
  • Planning and organization
  • Product knowledge
  • Teamwork
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening

Timeline

Shopper

Instacart
10.2024 - Current

Merchandiser

Match Marketing Group
10.2018 - 01.2019

Demo Event Specialist

Crossmar
09.2018 - 04.2019

Dietary Aide

Good Shepherd Nursing and Rehab
09.2011 - 01.2015

Flow Team Member

Target
08.2007 - 05.2011

Diploma -

Wheeling Park High School

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Heidi Combs