Heidi Cook
Mutual,OK
Summary
Adept at elevating patient care standards, my tenure at Seiling Nursing Center honed my expertise in HIPAA compliance and patient care, underscoring my role as a reliable team player. Leveraging direct patient care skills, I significantly improved patient wellbeing and safety, showcasing a blend of technical proficiency and compassionate communication.
Overview
27
27
years of professional experience
Work History
Certified Nursing Assistant
Seiling Nursing Center
10.2020 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
Staffers LLC
01.2023 - 05.2023
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Vici Nursing Home
11.2006 - 05.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Student Intern
Elk City Regional Hospital
08.2020 - 11.2020
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Home Health Aide
Private Party
02.2017 - 10.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Certified Nursing Assistant
Bethany Children's Hospital
03.1999 - 08.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Salon Owner/Operator
Self Employed Services
03.2015 - 07.2018
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Trained and motivated employees to perform daily business functions.
Teacher
Woodward Beauty College
02.2013 - 05.2016
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Certified Nursing Assistant
CNA Agency
05.1998 - 11.2002
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
GED -
Woodward High School
Woodward, OkAssociate of Applied Science - Health Care Administration
Oklahoma State University OKC
Oklahoma City, Ok12-2022
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Bedside manner
- Alzheimer's and dementia care
- Bathing assistance
- Electronic charting
- Medical terminology
- Patient lifting
- Transfer techniques
- Patient relationship building
Timeline
Certified Nursing Assistant
Staffers LLC
01.2023 - 05.2023
Certified Nursing Assistant
Seiling Nursing Center
10.2020 - Current
Student Intern
Elk City Regional Hospital
08.2020 - 11.2020
Home Health Aide
Private Party
02.2017 - 10.2020
Salon Owner/Operator
Self Employed Services
03.2015 - 07.2018
Teacher
Woodward Beauty College
02.2013 - 05.2016
Certified Nursing Assistant
Vici Nursing Home
11.2006 - 05.2021
Certified Nursing Assistant
Bethany Children's Hospital
03.1999 - 08.2020
Certified Nursing Assistant
CNA Agency
05.1998 - 11.2002
GED -
Woodward High School
Associate of Applied Science - Health Care Administration
Oklahoma State University OKC
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