HEIDI CUDNIK
Overland Park,KS
Summary
Responsible and friendly professional makes customers feel welcome, listens to needs and promotes merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Beauty Advisor
Macys Department Store
Leawood, Kansas
05.2023 - Current
- Provided beauty consultations using Macy's customer service standards.
- Demonstrated cosmetics and fragrance products on Macy's sales floor.
- Recommended skincare and makeup based on customer needs.
Substitute Teacher, K-12
Olathe School District
Olathe, KS
05.2017 - 04.2023
- • Demonstrated strong English verbal and written communication skills to effectively engage students and facilitate learning
- • Utilized excellent interpersonal skills to build rapport with students and foster a positive learning environment
- • Adapted lesson plans to meet diverse classroom needs, ensuring all students received tailored instruction
- • Ability to lead and instruct students of all ages
- • Demonstrated patience to foster a positive learning environment for all students
- • Flexibility and critical thinking skills
- • General knowledge of several subjects
Education
Intercultural Communications - Communications
University of Kansas
Lawrence, KS 08.1987 - 08.1992
Skills
- Classroom management
- Group instruction
- Lesson planning
- Conflict resolution
- Clear communication
- Relationship building
- Cosmetic consultation
- Product demonstration
- Skin analysis
- Point of sale
- Customer service
- Sales techniques
- Product knowledge
- Interpersonal rapport
- Retail experience
- Event planning
- Makeup application techniques
- Beauty routine advice
- Sales closing
- Application techniques
- Trend awareness
- Personalized recommendations
- Friendly and outgoing
- Product knowledge expertise
References
References available upon request.
Timeline
Beauty Advisor
Macys Department Store
05.2023 - Current
Substitute Teacher, K-12
Olathe School District
05.2017 - 04.2023
Intercultural Communications - Communications
University of Kansas
08.1987 - 08.1992