Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Cunningham

Richland,WASHINGTON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Big Print Shop/HP Fulfillment Manager

Digital Image Tri Cities
Richland, WA
11.2017 - 12.2023
  • Managed Print Sample production and fulfillment for both Resellers and potential customers
  • Developed strong relationships with Hewlett Packard customers, resellers and vendors.
  • Maintained open lines of communication between departments to ensure smooth workflow transitions from incoming orders through final shipment stages.
  • Addressed customer concerns promptly, resolving issues efficiently while maintaining a high level of professionalism and courtesy.
  • Communicated with customers via email, over phone or in person to answer questions and provide latest merchandise information.
  • Handled Billing online with Corporate open PO process.
  • Data entry for Billing and customer followup purposes via Excel.
  • Improved order accuracy by implementing an efficient inventory management system.
  • Enhanced warehouse organization with a focus on space optimization and product accessibility.
  • Reduced shipping errors, resulting in fewer errors.
  • Trained and supervised team members to ensure quality control.

Big Print Shop/HP Fulfillment Manager

NRG Resources
Benton City, WA
04.1997 - 10.2017

Same as above...

Education

High School Diploma -

Palm Springs High School
Palm Springs, CA
06.1984

Skills

  • Billing to large Corporation open PO
  • Shipping and Receiving
  • Inventory Monitoring
  • Data entry excel included
  • Customer Relations
  • Time Management
  • Project Management
  • Order Processing
  • Organizational Skills
  • Customer Service
  • Quality Control
  • Decision Making
  • Process Improvement
  • Inventory Management
  • Problem Solving
  • Quality Assurance

Timeline

Big Print Shop/HP Fulfillment Manager

Digital Image Tri Cities
11.2017 - 12.2023

Big Print Shop/HP Fulfillment Manager

NRG Resources
04.1997 - 10.2017

High School Diploma -

Palm Springs High School

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Heidi Cunningham