Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Davis

Heidi Davis

Minneapolis,MN

Summary

Enthusiastic and reliable, takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

15
15
years of professional experience

Work History

Sales Representative

Frontline Roofing & Restoration
06.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Met with customers and prospects to discuss business needs and recommend optimal solutions.

REALTOR

Re/Max Results
01.2020 - 01.2023
  • Advised prospective clients on current market activities and optimal buying or selling choices
  • Promote sales of properties through advertisements, open houses, and participation in multiple listing services
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.

SERVER

6Smith
09.2021 - 10.2022
  • Developed rapport with guests and generated repeat business by providing exceptional customer service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

SERVER

Mall of America
05.2009 - 03.2020
  • Attended to diners before, during, and after their meals by helping them place, receive, and pay for their orders
  • Ensured the timely delivery of food and beverages by checking on their tables periodically throughout service
  • Developed rapport with guests and generated repeat business by providing exceptional customer service.

CUSTOMER SERVICE REPRESENTATIVE

Ameriprise Financial
06.2018 - 07.2019
  • Ensured delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

BACHELOR OF ARTS DEVELOPMENTAL PSYCHOLOGY -

University of Minnesota - Twin Cities
Minneapolis, MN
12.2018

Skills

  • Time Management
  • Relationship Building
  • Communication Skills
  • Teamwork
  • Adaptability
  • Multitasking
  • Attention to Detail

Timeline

Sales Representative

Frontline Roofing & Restoration
06.2023 - Current

SERVER

6Smith
09.2021 - 10.2022

REALTOR

Re/Max Results
01.2020 - 01.2023

CUSTOMER SERVICE REPRESENTATIVE

Ameriprise Financial
06.2018 - 07.2019

SERVER

Mall of America
05.2009 - 03.2020

BACHELOR OF ARTS DEVELOPMENTAL PSYCHOLOGY -

University of Minnesota - Twin Cities

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Heidi Davis