Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Denson

Salem,OR

Summary

Dynamic professional with a strong background in customer service and food preparation, notably at Mina's Cafe. Proven ability to enhance operational efficiency through meticulous attention to detail and safe food handling practices. Skilled in training teams and implementing inventory control measures, driving improvements in service quality and product availability.

Overview

7
7
years of professional experience

Work History

Prep Cook/Restaurant Server

Mina's Cafe
09.2024 - 06.2025
  • Prepared ingredients by chopping, slicing, and dicing to ensure efficient kitchen operations.
  • Maintained cleanliness and organization of workstations to adhere to safety and sanitation standards.
  • Assisted chefs in cooking and plating dishes according to established recipes and presentation guidelines.
  • Monitored inventory levels and reported shortages to support supply chain efficiency.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Assistant Store Manager

Maurice's
11.2023 - 03.2024
  • Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
  • Supported team in inventory management, contributing to accurate stock levels.
  • Trained new staff on company policies and operational procedures for efficiency.
  • Addressed customer inquiries and resolved issues to enhance shopping experience.

Produce Department Manager

Grocery Outlet Bargain Market
04.2022 - 11.2023
  • Managed daily operations of produce department, ensuring product quality and freshness.
  • Trained and supervised team members, promoting best practices in handling and storage.
  • Implemented inventory control measures to reduce waste and improve stock rotation.
  • Coordinated with suppliers to maintain optimal product availability and pricing.

Customer Service Manager

Hobby Lobby
11.2018 - 08.2022
  • Led customer service team, enhancing communication and resolving escalated issues efficiently.
  • Developed training programs for new hires, improving onboarding process and employee retention.
  • Implemented customer feedback systems, driving continuous improvement in service quality.

Education

GED -

Chemeketa Community College
Salem, OR
05-2011

Skills

  • Attention to detail
  • Cleaning and organization
  • Customer service
  • Safe food handling

Timeline

Prep Cook/Restaurant Server

Mina's Cafe
09.2024 - 06.2025

Assistant Store Manager

Maurice's
11.2023 - 03.2024

Produce Department Manager

Grocery Outlet Bargain Market
04.2022 - 11.2023

Customer Service Manager

Hobby Lobby
11.2018 - 08.2022

GED -

Chemeketa Community College

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