Heidi Dodson
TX
Summary
Knowledgeable educator with background in substitute teaching. On the preferred substitute list for many teachers. Engaged students through interactive lessons and maintained positive classroom environment. Demonstrated adaptability and effective classroom management skills. Fostering a caring environment which develops life long learners.
Overview
19
19
years of professional experience
Work History
Substitute Teacher, PK-4
Conroe Independent School District
08.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervised lunchroom and recess activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Enhanced student engagement by implementing interactive teaching methods
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Improved learning outcomes with tailored instruction for diverse student needs.
- Encouraged critical thinking and problem-solving skills through project-based learning activities.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Assisted in development of individualized education plans for students requiring additional support, contributing to their academic success.
- Fostered positive classroom environment, managing student behavior and promoting respect.
- Followed lesson plans designed by absent teachers.
Administrative Assistant
Flow Safe Inc. (Dresser Natural Gas)
04.2018 - 03.2021
- Assist CFO, accounting, sales, and manufacturing
- Backup to answer phones for Houston and New York office
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Greet and screen clients to appropriate designation with an emphasis on strong customer service skill
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assistant Property Manager
BG Multifamily
10.2017 - 04.2018
- Temporary position- seeking permanent employment.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Assistant Property Manager
Henry S. Miller
04.2014 - 11.2014
- Assist Property manager
- Collected rent, late fees, and miscellaneous
- Received and screened a high volume of internal and external communications, including email and mail
- Properly routed agreements, contracts, and invoices through the signature process
- Facilitated working relationships with co-tenants and building management
- Supplied key cards and building access to employees and visitors
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Receptionist/Administrative Assistant
Biehl & Company L.L.P
04.2011 - 08.2013
- Assist managers
- Answer mufti-line phone system for all companies in the building
- Created and distributed weekly and monthly reports, aged receivables, gas cards, and vessel status reports
- Managed the reception area, using elite customer service skills
- Served as central point of contact for all outside vendors needing to gain access to the building
- Facilitated working relationships with co-tenants and building management
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Receptionist/ Administrative Assistant
Staff solve
03.2010 - 04.2011
- Received and screened a high volume of internal and external communications, including email and post
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Made copies, sent faxes, and handled all incoming and outgoing correspondence
- Managed the day-to-day calendar for the company's senior director
- Confirmed appointments, communicated with clients, and updated client records.
Teller Manager
Wells Fargo Bank
03.2006 - 07.2010
- Assist Financial Center Manager, manage tellers, process transactions and made sales referrals
- Drafted meeting agendas supplied advance materials and executed follow-up for meetings and team conferences
- Pursued new retail and commercial account growth to enhance bank's market position.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Evaluated success indicators such as productivity levels or sales targets after introducing process improvements for recordkeeping purposes.
- Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
- Evaluated employees' performance and offered recommendations for improvement to enhance operations efficiency.
Education
Bachelor's - Interdisciplinary Studies With Minor in Humanities
Houston Baptist University
Houston, TXAlternative Certification Program
Iteach
Skills
- Positive reinforcement
- Classroom management
- Special education
- Adaptable
- Relationship building and management
- Student engagement
- Group and individual instruction
- Creativity in teaching
- Art and music instruction
- SMART technology
- Small group tutoring
Timeline
Substitute Teacher, PK-4
Conroe Independent School District
08.2024 - Current
Administrative Assistant
Flow Safe Inc. (Dresser Natural Gas)
04.2018 - 03.2021
Assistant Property Manager
BG Multifamily
10.2017 - 04.2018
Assistant Property Manager
Henry S. Miller
04.2014 - 11.2014
Receptionist/Administrative Assistant
Biehl & Company L.L.P
04.2011 - 08.2013
Receptionist/ Administrative Assistant
Staff solve
03.2010 - 04.2011
Teller Manager
Wells Fargo Bank
03.2006 - 07.2010
Bachelor's - Interdisciplinary Studies With Minor in Humanities
Houston Baptist University
Alternative Certification Program
Iteach
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