Heidi Erickson

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Work together with team members during very busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Greeted customers warmly to provide exceptional customer
• Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during season as we were very busy
• Delivered customer orders promptly and with attention to accuracy and satisfaction.
• I have over 17 Yelp raves because I love serving the public and have fun when doing so
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Office Manager

• Verified insurance of patients to determine eligibility.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Filed and updated patient information and medical records.
• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Supported efficient scheduling practices by verifying patient eligibility and coverage prior to appointments.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.