Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Heidi Erickson

Kinross,MI

Summary

  • Dedicated social worker with over 10 years of experience in maternal and child health. Expertise in developing individualized treatment plans, monitoring client progress, and ensuring efficient care coordination among multidisciplinary teams.
  • Organized professional with a strong focus on compassionate client care and detailed program evaluation. Experienced in crisis intervention and effective communication, driving improvements in service delivery and client support.

Overview

1
1
Certification
25
25
years of professional experience

Work History

Maternal Infant Health Program - Social Worker

Chippewa County Health Department
Sault Ste. Marie, MI
08.2019 - 03.2025

Assisted and coordinated community supports for pregnant women in preparing for baby. Evaluate for any risk factors during pregnancy for healthy outcomes for babies. Continue working with mom and baby through baby's first year and monitoring any health, mental health, baby's development and any individualized supports needed.

Trained and certified as a Medicaid Navigator through the DHHS to assist moms with any Medicaid benefits, including ensuring that baby has Medicaid after birth.

Developed and implemented individualized treatment plans for clients facing mental health challenges and monitored perinatal mental health.

Coordinated with multidisciplinary teams to ensure comprehensive care for clients in crisis situations.

Provided crisis intervention services, guiding clients through immediate emotional distress effectively.

Wraparound Care Coordinator

Hiawatha Behavioral Health
St. Ignace Mi
07.2016 - 08.2019
  • Coordinated comprehensive care plans for clients, ensuring holistic support and resource accessibility.
  • Collaborated with multidisciplinary teams to address client needs and improve service delivery models.
  • Facilitated communication between families and service providers to enhance care coordination efficiency.
  • Developed training materials for staff on wraparound services best practices and client engagement techniques.
  • Evaluated program effectiveness through regular assessments, adjusting strategies to optimize client outcomes.
  • Led community outreach initiatives to raise awareness of wraparound services, expanding program reach and impact.

Child and Adult Protective Services

Bay Mills Indian Community
Bay Mills, MI
08.2011 - 07.2012
  • Self-motivated, with a strong sense of personal responsibility. Helped to build procedures and forms for reporting
  • Worked effectively in fast-paced environment and met timelines in completing investigations
  • Skilled at working independently and collaboratively in a team environment with DHHS and tribal courts
  • Proven ability to learn quickly and adapt to new situations.

Children's Waiver Program Case Manager

Hiawatha Behavioral Health
Sault Ste. Marie, MI
05.2000 - 07.2011
  • Coordinated comprehensive care plans for clients, ensuring alignment with individual needs and goals.
  • Conducted regular assessments to monitor client progress and adjust interventions as needed.
  • Facilitated communication between clients, families, and service providers to enhance support networks.
  • Developed resource guides to improve access to community services and support systems.

Education

Bachelor of Arts - Psychology

Lake Superior State University
Sault Ste Marie, MI
12-2000

Skills

  • Compassionate
  • Organized
  • Attention to detail
  • Advocate for clients
  • Efficient under pressure
  • Conflict resolution

Accomplishments

  • Managed a caseload of between 10 and 60 individuals and families.
  • Developed Excel spreadsheets to track that visits/documentation/referrals were completed in a timely manner
  • Completed consistent chart reviews within programs worked in to ensure that credentialing would be met
  • Offered to be the backup Social Worker for Home Health and Hospice Program at CCHD when primary worker was either off work or overburdened with caseload

Certification

  • Completed all modules required of the MIHP through MDHHS
  • Completed training and received certification to become a Medicaid Navigator through MDHHS

Interests

  • I enjoy helping others and giving back to the community
  • Reading
  • Fundraising Events
  • I participate in a variety of outdoor recreational activities
  • Hiking
  • Gardening

Timeline

Maternal Infant Health Program - Social Worker

Chippewa County Health Department
08.2019 - 03.2025

Wraparound Care Coordinator

Hiawatha Behavioral Health
07.2016 - 08.2019

Child and Adult Protective Services

Bay Mills Indian Community
08.2011 - 07.2012

Children's Waiver Program Case Manager

Hiawatha Behavioral Health
05.2000 - 07.2011

Bachelor of Arts - Psychology

Lake Superior State University