Heidi Finley, BSN, RN
Newark ,Ohio
Summary
Dynamic Registered Nurse with extensive experience at OSU Physicians, specializing in outpatient procedures and patient education. Demonstrates a proven ability to coordinate care and communicate effectively, ensuring optimal treatment outcomes. Skilled in manometry testing and outpatient urology procedures, with a strong focus on teamwork and achieving positive patient results. Committed to enhancing healthcare delivery through strong decision-making and advocacy.
Overview
12
12
years of professional experience
Work History
Registered Nurse
OSU Physicians
06.2021 - Current
- Performed and edited esophageal and anorectal manometry studies independently, and educated patients on pre-procedure preparation and possible risks associated with procedure.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Assisted physicians in performing urologic procedures, ensuring optimal patient care.
- Managed complex caseloads of patients with various urological disorders, ensuring timely diagnosis and treatment.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Assessed the health status of patients through eliciting comprehensive health histories, performing physical assessment and analyzing data to formulate appropriate plan of care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Acted as a patient/family advocate to ensure health care services are delivered in an ethical and culturally sensitive manner.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Provided education opportunities to develop and enhance performance, problem-solving and critical thinking skills of nursing staff.
Front of House Supervisor
Big Apple Cafe
02.2019 - 06.2021
- Performed cash handling activities and secured evening bank deposits.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
- Supervised staff of through motivational coaching and effective training programs for service and sales techniques.
Registered Nurse
Mount Carmel St. Ann's Hospital
08.2017 - 02.2019
- Provided direct patient care, stabilized patients and determined next course of action.
- Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Educated family members and caregivers on patient care instructions.
Patient Care Technician
Mount Carmel St. Ann's Hospital
10.2013 - 08.2017
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Educated patients on testing and preparation steps prior to procedure.
Education
Master of Science - Nursing Education
Chamberlain University
Chicago, IL05-2026
Bachelor of Science - Nursing
Aspen University
Denver, CO10.2023
Associate of Science - Nursing
Chamberlain University
Columbus, OH08.2017
High School Diploma -
Newark High School
Newark, OH06.2012
Skills
- Outpatient Procedures
- Call Triaging
- Patient Education
- Treatment Preparation
- Follow-Up Calls
- Monitoring Telemetry
- Medication Administration
- Clear Patient Communication
- Care Coordination
- Decision Making
- Blood Draw and Sample Collection
- Patient Care Assessment
- Infection Control Procedures
- Needs Assessment
- Delegation and Motivation
Timeline
Registered Nurse
OSU Physicians
06.2021 - Current
Front of House Supervisor
Big Apple Cafe
02.2019 - 06.2021
Registered Nurse
Mount Carmel St. Ann's Hospital
08.2017 - 02.2019
Patient Care Technician
Mount Carmel St. Ann's Hospital
10.2013 - 08.2017
Master of Science - Nursing Education
Chamberlain University
Bachelor of Science - Nursing
Aspen University
Associate of Science - Nursing
Chamberlain University
High School Diploma -
Newark High School
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