Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

HEIDI GONZALEZ BAEZ

Mastic

Summary

Certified Phlebotomy Technician with hands-on clinical training through Eastern Suffolk BOCES. Experienced in venipuncture, capillary collection, specimen processing, patient care, medical assisting, vital signs, infection control, and customer service. Seeking a Phlebotomist or Patient Care Technician role within a hospital, laboratory, or outpatient healthcare setting.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Food Service Worker

Eastport-South Manor School District
01.2023 - Current
  • Prepare and serve meals while maintaining sanitation and safety standards.

Personal Shopper

Instacart
05.2022 - Current
  • Provide exceptional customer service while accurately fulfilling customer orders.

Medical Assistant / Phlebotomist

Urgent Care of East Northport
06.2011 - 09.2013
  • Performed venipuncture and capillary blood draws, processed specimens, recorded vital signs, assisted providers, and maintained infection-control standards.

Home Health Aide

All Metro Agency
08.2008 - 05.2013
  • Provided personal care, mobility assistance, companionship, and meal preparation.

Case Manager

Sunrise Senior Living
04.2007 - 02.2012
  • Supported resident care coordination and daily living activities.

Education

GED Diploma -

Phlebotomy Training Program -

Eastern Suffolk BOCES

Skills

  • Venipuncture & Capillary Collection
  • Specimen Collection & Processing
  • Patient Identification & Intake
  • Vital Signs & Infection Control
  • EMR/EHR Documentation
  • Medical Assisting & Clinical Support
  • Customer Service & Communication
  • Time Management & Teamwork
  • Bilingual: English & Spanish

Certification

  • Certified Phlebotomy Technician (CHP)
  • Former Home Health Aide Certification

Languages

  • English
  • Spanish

Timeline

Food Service Worker

Eastport-South Manor School District
01.2023 - Current

Personal Shopper

Instacart
05.2022 - Current

Medical Assistant / Phlebotomist

Urgent Care of East Northport
06.2011 - 09.2013

Home Health Aide

All Metro Agency
08.2008 - 05.2013

Case Manager

Sunrise Senior Living
04.2007 - 02.2012

GED Diploma -

Phlebotomy Training Program -

Eastern Suffolk BOCES
HEIDI GONZALEZ BAEZ