Heidi Hand
Jemison
Summary
Dynamic Brand Manager with expertise in market analysis and social media strategy at RV Roadway Of Calera & Opelika, AL. Proven track record in enhancing brand visibility and engagement through innovative marketing campaigns. Skilled in performance monitoring and partnership development, while fostering positive customer relationships and leading cross-functional teams to achieve successful product launches.
Experienced with creating and implementing comprehensive brand strategies that resonate with target audiences. Utilizes consumer insights and market trends to position brands effectively in competitive markets. Knowledge of cross-functional team collaboration and project management to deliver consistent brand messaging.
Overview
5
5
years of professional experience
Work History
Brand Manager
Rv Roadway
03.2021 - Current
- Researched market trends to identify customer needs and preferences for strategic planning.
- I manage ALL social media platforms for both of our locations!
- I specialize in Facebook, Instagram, Google, Youtube.
- My everyday job consist of RV Tours, educational walkthrough, training & managing the social side of the business.
- Staging coaches is a part of my everyday. I decorate the interiors, I take & create professional, quality content.
- content creator
- website manager
- I am the face of RV Roadway
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Planned, implemented, and tracked sales and marketing strategies to promote brands.
Front Office Manager
Tom Williams Collision Center
06.2020 - 01.2021
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth.
Education
High School Diploma -
McAdory High School
McCalla, AL05-2019
Skills
- Market analysis
- Partnership development
- Sales support
- Brand strategy
- Social media strategy
- Sales tracking
- Marketing expertise
- Brand positioning
- Performance monitoring
- Website management
- Marketing communications
- Brand-building strategies
- Influencer marketing
Timeline
Brand Manager
Rv Roadway
03.2021 - Current
Front Office Manager
Tom Williams Collision Center
06.2020 - 01.2021
High School Diploma -
McAdory High School
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