Heidi Harding
Ocala
Overview
20
20
years of professional experience
Work History
Office Manager
HC Granite
Ocala
08.2011 - 04.2025
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails in a timely manner
- Sold granite and quartz countertops to clients. Did all scheduling for template and installation of countertops
- Did employee payroll, accounts payables and receivables.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Sales Assistant
BB&T
Ocala
05.2005 - 07.2011
- Assisted customers with product inquiries and account information.
- Assisted a Top Producing Mortgage Loan Officer
- Reviewed Mortgage applications and files for documents that were needed to send to underwriting
- Answered phones
- Ordered construction inspections and appraisals
Education
Medical Assisting
Webster College
Ocala, FL01-2004
Skills
- Customer service
- Sales support
- Effective communication
- Problem solving
Timeline
Office Manager
HC Granite
08.2011 - 04.2025
Sales Assistant
BB&T
05.2005 - 07.2011
Medical Assisting
Webster College