Heidi Heckenberg

• Assisted in coordinating program logistics and scheduling for efficient operations.
• Organized program materials and resources to ensure readiness for activities.
• Optimized budget allocation by closely monitoring expenses and adjusting plans as needed.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.
• 2 school years implementing lunch menu that was prepared by outside food service company
• 1 school year creating monthly lunch menus, shopping for, preparing and serving lunch.

• Prepared and maintained accurate records using Microsoft Office Suite, ensuring data integrity and availability.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Maintained inventory of office supplies and placed orders.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Enhanced office environment, organizing spaces for better workflow and employee comfort.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Reconciled and corrected issues with financial records.
• Posted daily receipts and payments in accordance with corporate protocols.
• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Input financial data and produced reports using [Software].
• Managed and responded to correspondence and inquiries from customers and vendors.

I was the daily bookkeeper, retail farmstore associate, and secretary for the Hillsboro location, beginning when it was Ag West Supply and continuing after N&S Tractor purchased the company.

Responsibilities:

• Customer Service in the Farmstore and in Equipment Sales
• Answering multi line phone system and directing to correct person
• Balancing 2 cash tills, charge accounts and credit/debit card transactions using a template from the main office.
• General office filing and file maintainance
• Work with remote tech support & provide computer help to staff
• Utilize DIS dealership management software
• Maintain inventory in the farmstore, feed warehouse and yard.
• Customer & Salesperson business trip planning
• Maintaining cleanliness of all facilities
• Place weekly/monthly orders to restock inventory
• Work with vendors on special orders for customers