Heidi Heidi
Bartlett
Summary
Relentless Sales Account Executive with 20 years of diverse experience with small and medium businesses. Well-versed at building broad sales pipelines that produce excellent revenue results. Particularly strong working in fast-paced environments and closing sales with satisfied small business customers.
Overview
16
16
years of professional experience
Work History
IT Sales Account Executive
Unistar Sparco
09.2024 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Executed targeted sales strategies to meet and exceed quarterly sales goals.
- Conducted market research to identify new business opportunities and client needs.
- Collaborated with cross-functional teams to streamline account management processes.
- Utilized CRM software to track sales performance and manage customer interactions.
- Increased sales revenue by establishing and nurturing long-term client relationships.
- Engaged in 35-40 daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Exceeded sales targets consistently with through strategic planning and execution.
- Optimized CRM data utilization by keeping accurate records of all client interactions.
- Provided sales forecasts within 130% accuracy each quarter and each year for long-term strategic planning.
Business Performance Advisor
Insperity Inc.
04.2024 - 03.2025
- Cold-call and reach out via phone / email to business owners and decision-makers to generate interest in HR outsourcing and workforce solutions.
- Maintain and expand a robust sales pipeline through networking and strategic outreach to drive new client acquisition
- Identify small to midsize businesses (SMBs) that can benefit from Insperity’s HR solutions and services.
- Manage pipeline and sales-cycle activities through internal CRM / sales systems; accurately forecast and report sales activity and projections.
- Complete required sales documentation, finalize new client contracts, and facilitate the onboarding process.
- Consultative B2B sales and relationship-building with C-suite executives.
- Maintained a pipeline of 60 qualified leads, resulting in 30 closed deals in last fiscal year.
- Territory management and self-directed sales workflow.
Senior Business Account Executive
Comcast Business
09.2019 - 04.2024
- Developed strong relationships with key clients, resulting in increased revenue and long-term partnerships.
- Generate new leads and target small-to-medium (or mid-size / enterprise) businesses through cold calling, canvassing, customer referrals, and building partner relationships.
- Develop and manage a sales territory, including cultivating local business partnerships and affiliations to expand Comcast’s footprint.
- Provide excellent customer service and follow-up, ensuring client expectations are met and positioning Comcast for long-term partnership
- Maintain accurate sales records, track activity and status of leads, prospects, and accounts. Prepare sales and activity reports as required.
- Cold calling, lead generation, appointment setting, sales presentations and closing
- B2B outside sales and consultative selling to small- and mid-size businesses
- Closed 30-40 new business accounts within the first months, resulting in $___ in new revenue.
Technology Sales Specialist
T-Mobile
12.2015 - 05.2017
- Managed complex sales cycles effectively, from prospecting to negotiation to closing deals.
- Conduct product demonstrations and explain features/benefits to customers to help them select the best-fit plan or device
- Consistently achieve or surpass weekly/monthly sales quotas for device sales, service activations, plan upgrades, and add-on sales
- Drive revenue by acquiring new customer accounts, maximizing existing customer accounts (upsells), and identifying additional sales opportunities (accessories, plan upgrades, add-ons).
- Customer service, needs-assessment, upselling, and consultative selling
- Assisted in upselling or upgrading ___ increasing recurring revenue for the store.
Retail Sales Representative
Verizon
08.2009 - 09.2014
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
- Actively sell Verizon wireless services and devices, aim to meet or exceed individual and store-level sales targets
- Maintain up-to-date knowledge of Verizon’s products, services, promotions and pricing — stay current on new devices, plans, and technology offerings
- Provide product information, demonstrate features and benefits of wireless services and devices, and educate customers to help them make informed decisions.
- Retail sales, commission-based selling, customer service, and consultative selling
- Provide high-quality customer service: assist with device activations, plan setup or changes, answer customer questions/concerns, and ensure a positive customer experience
- Provide product information, demonstrate features and benefits of wireless services and devices, and educate customers to help them make informed decisions.
Education
Bachelor of Science - Information Technology
University of Memphis
Memphis, TN05-2018
Skills
- Strategic prospecting
- Upselling strategies
- CRM proficiency
- Territory management
- Team building
- Key account management
- Revenue generation
- Sales pipeline development
Timeline
IT Sales Account Executive
Unistar Sparco
09.2024 - Current
Business Performance Advisor
Insperity Inc.
04.2024 - 03.2025
Senior Business Account Executive
Comcast Business
09.2019 - 04.2024
Technology Sales Specialist
T-Mobile
12.2015 - 05.2017
Retail Sales Representative
Verizon
08.2009 - 09.2014
Bachelor of Science - Information Technology
University of Memphis