Heidi Henry
Pomona,CA
Summary
Caring, hardworking and service-oriented Registered Nurse. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse, Mental Health
Aurora Charter Oak Behavioral Health Care
07.2024 - Current
- Collaborated with multidisciplinary teams to create holistic and integrated mental health care for patients.
- Evaluated clinical effectiveness of current practices by monitoring performance metrics and conducting regular audits.
- Conducted crisis interventions and de-escalation techniques to ensure patient safety during high-risk situations.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Facilitated group therapy sessions addressing various topics such as stress management, emotion regulation, interpersonal relationships, and relapse prevention.
- Maintained accurate documentation of patient progress, treatment plans, and medical histories in compliance with regulatory standards.
- Administered psychotropic medications according to established protocols while closely monitoring side effects and efficacy.
- Delivered compassionate care to diverse populations including children, adolescents, adults, seniors, veterans, LGBTQ+ individuals experiencing a range of mental health issues.
- Evaluated, ordered and interpreted psychological evaluations and basic lab tests to assess and identify patients' conditions.
- Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Registered Nurse (BSN)
VA Loma Linda Healthcare System
06.2023 - Current
- Assesses patient's Biopsychosocial needs
- Formulates a plan of care based on nursing and healthcare team assessments
- Provides nursing care to meet patient's needs
- Evaluates patient status and response to care
- Recognizes actual or potential changes in patients' condition and response to treatment, initiating appropriate action and revising the care plan accordingly
- Initiates effective, appropriate, and safe actions in emergencies
- Recognizes medical/psychiatric emergencies and initiates and guides others in the implementation of appropriate and timely actions
- Treats customers in a courteous and helpful manner that indicates dignity and respect
- Ensures that, within the scope of duties, confidential information is at all times safeguarded
- Works as part of RN/LNP care team, prepares and administers medications as prescribed by the physicians as outlined in the policy and document PRN effectiveness using CPRS
- Adhere to best nursing practices, standards, and protocols
- Insert IV’s, catheters, and change of dressings
- Adjust and use specialized medical equipment as needed, as well as interpret and record measurements
- Monitor patients and report adverse reactions and change in conditions in a timely manner
- Collaborate on discharge planning with the healthcare team and educate patients and family members on post-surgery care
- Maintain and update patient files, medical charts, and electronic health records using CPRS, BCMA, and ICCA
- Recognize the signs of potential or active disruptive behavior and quickly intervene with appropriate therapeutic interventions
- Assist physicians with bedside procedures
- Prioritize care based on Veteran/family needs with available resources of time and equipment
- Documents observations, treatments, procedures in hourly/daily charting
- Competence in EKG, glucometers, bladder scan, ultrasound IV placement
- Assist with medication reconciliation and inventory of controlled drugs.
Elementary School Teacher
Colton Joint USD
01.2016 - 08.2023
- Maintained a positive classroom environment by reinforcing rules for behavior and relationship-building actions
- Conduct small group and individual classroom activities with students based on differentiated learning needs
- Embrace teaching of children of diverse educational, cultural, and linguistic backgrounds
- Help students persevere with challenging tasks and build resilience for later educational efforts
- Implement a variety of teaching methods such as lectures, discussions, and demonstrations.
Level IV Student Nurse
Renown Medical Center
09.2022 - 12.2022
- Managed all aspects of care for 4-5 patients on an inpatient cardiac telemetry unit and 1-2 patients in the intensive care units
- Provided care to patients with various cardiac arrhythmias, patients with chest pain of likely cardiac origin, and patients who had undergone surgical procedures related to the cardiac system (i.e
- CABG, Cardiac catheterization, AICD/pacemaker placement)
- Individualized patient education for patients with cardiac pathology or invasive cardiac procedures
- Safe and timely administration of PO, NG, IM, IV, and Subcutaneous medications
- Collaborated with physicians, case management, social worker, physical therapy, and occupational therapy to coordinate patient care
- Documentation of all care in Renown’s EPIC electronic medical record
- Developed a comprehensive patient-centered health care plan, including comprehensive nursing assessment, establishing nursing diagnosis, setting goals, and implementing nursing interventions.
Level III Student Nurse
Renown Home Health and Hospice Care
06.2022 - 08.2022
- Performed physical assessment, assessed patient needs, and developed a plan of care with the physician
- Coordinated and oversaw plan of care with reference nurse, patient, and family
- Monitored and evaluated patient response to treatment, medications, and healing: vital signs, drawing labs, and managed wound care
- Provided psychosocial and spiritual support
- Being transparent by educating patient, family, and caregivers on disease processes, medications, and other resources available.
Level III Student Nurse
Reno Behavioral Health
05.2022 - 07.2022
- Therapeutic communication with patients with varying psychiatric diagnoses
- Lead small group therapy sessions on the inpatient adolescent unit
- Communicated and collaborated with other health care providers in the management of care
- Assisted registered nurse in administering PO medications and noting any adverse reactions
- Coordinated physical education activities during gym time.
Level II Student Nurse
Renown Regional Medical Center
01.2022 - 05.2022
- Managed care for 2 – 3 patients on an inpatient medical-telemetry unit, neurology unit, oncology unit, and med/surg unit in direct collaboration with a registered nurse
- Safe and timely administration of PO, IM, IV, and Subcutaneous medications
- Assisted in providing education to patients and families regarding disease process, plan of care, and medication management
- Assisted in evaluation of response to interventions
- Advocated for the best interest of the patient.
Level II Student Nurse
Renown Regional Medical Center
01.2022 - 03.2022
- Managed care for 2 - 3 patients on an inpatient pediatric unit in direct collaboration with a registered nurse
- Assisted with care of critically ill children in the Pediatric Intensive Care Unit
- Provided education to patients and families regarding disease process, plan of care, and medication management
- Extensive communication with ancillary care providers as needed to promote holistic patient care.
Level I Student Nurse
Veterans Administration Hospital
08.2021 - 12.2021
- Provided basic care for 1 – 2 patients in an inpatient medical/surgical unit with direct collaboration with a registered nurse
- Developed individualized nursing diagnoses and care plans
- Communicated and collaborated with patients and members of the health care team
- Administered PO and IM medications
- Assisted in outpatient surgery procedures and helped the reference nurse with documentation
- Provided basic wound care in the VA wound care center.
Middle School Math Teacher
Colton Joint USD
08.2006 - 01.2016
- Established clear objectives for all lessons/projects and communicated with students, achieving total understanding of grading rubric and expectations
- Tailored educational curriculum to students with a range of learning styles, disabilities, strengths, and weaknesses
- Combined discipline plan with effective measures of various lesson plans to increase concentration, participation, and student accountability
- Developed and maintained an active learning environment, including utilization of math manipulatives.
Education
Masters of Science in Nursing - Clinical Nurse Leader -
United States University
San Diego, CA07.2024
Bachelor of Science in Nursing -
University of Nevada, Reno
Reno, NV05.2023
Master of Arts: Special Emphasis - Education of The Gifted And Talented
University of La Verne
La Verne, CA05.2006
Bachelor of Arts - Liberal Studies
University of La Verne
La Verne, CA05-2003
Skills
- Clinical Nurse Leader
- Nursing care
- Patient assessment/management
- Mobility Assistance
- IV drug therapy management
- Strong medical ethic
- SBAR communication
- ELNEC training (End-Of-Life-Care)
- Patient and family advocacy
- Relationship Building
- Direct Patient Care
- Advanced Cardiac Life Support (ACLS) certification
- Patient education and counseling
- Professional Bedside Manner
- Wound care specialist
- Epic EHR Management
- Care plan development
- Emergency response
- Medication administration
- IV insertion and catheterization
- Wound Care/Dressing change
- Medical equipment operation and interpretation of measurements
- Patient monitoring and reporting adverse reactions or changes in condition
- Discharge planning
- Electronic health records management
- Bedside procedures assistance
- EKG, glucometers, bladder scan, ultrasound IV placement competence
Certification
- California RN License, 95375189, 07/2025
- Nevada RN License, 862947, 07/2025
- ACLS for Healthcare Providers, 10/2025
- BLS for Healthcare Providers (CPR & AED) Certification, 05/2025
- NIH Stroke Scale Certification, 05/2024
- SB 2042 Multiple Subject Teaching Credential with English Language Learner and Mathematics Authorization, 07/2028
Affiliations
- Oncology Nursing Society (ONS), 04/2024 - Present
- Wound, Ostomy, and Incontinence Nursing Society (WOCN), 01/2024 - Present
- American Nurses Association (ANA), 04/2023 - Present
Continuing Education
- Wound Treatment Associate Program, 04/2024
- Hospice and Palliative Care Train-the-Trainer, 12/2023
- Falls Committee, 07/2023, Present
- Understanding Substance Use Disorder in Nursing, 10/2022
- Stop the Bleed, 10/2022
References
- Greg Smith, BSN, 4 Southwest Manager, (951) 500-9911
- Jennette Bass-Fritch, MSN BSN, 4 Southwest Assistant Manager, (909) 780-3571
- Dr. Ahmed Hariri, DNP, CLC Educator/RNTTP Coordinator, (951) 394-3202
- Dr. Sandra Olguin, Clinical Professor, (775) 335-9554
Timeline
Registered Nurse, Mental Health
Aurora Charter Oak Behavioral Health Care
07.2024 - Current
Registered Nurse (BSN)
VA Loma Linda Healthcare System
06.2023 - Current
Level IV Student Nurse
Renown Medical Center
09.2022 - 12.2022
Level III Student Nurse
Renown Home Health and Hospice Care
06.2022 - 08.2022
Level III Student Nurse
Reno Behavioral Health
05.2022 - 07.2022
Level II Student Nurse
Renown Regional Medical Center
01.2022 - 05.2022
Level II Student Nurse
Renown Regional Medical Center
01.2022 - 03.2022
Level I Student Nurse
Veterans Administration Hospital
08.2021 - 12.2021
Elementary School Teacher
Colton Joint USD
01.2016 - 08.2023
Middle School Math Teacher
Colton Joint USD
08.2006 - 01.2016
Masters of Science in Nursing - Clinical Nurse Leader -
United States University
Bachelor of Science in Nursing -
University of Nevada, Reno
Master of Arts: Special Emphasis - Education of The Gifted And Talented
University of La Verne
Bachelor of Arts - Liberal Studies
University of La Verne
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