Heidi Hernandez
Las Vegas
Summary
Human Resources professional with extensive experience at The Venetian Resort, excelling in Talent Acquisition and Employee Relations. Proven track record of reducing time-to-fill by streamlining processes, enhancing candidate experience, and implementing company policy and procedures. Skilled in effective communication, onboarding experience, employee investigations, and fostering strong relationships with hiring managers to meet organizational needs.
Overview
9
9
years of professional experience
Work History
Recruiter
The Venetian Resort
02.2022 - Current
- Developed strong relationships with hiring managers, leading to more efficient communication and better understanding of their needs for open positions.
- Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
- Reduced time-to-fill for open positions by streamlining the interview process and providing timely feedback to candidates.
- Collaborated with HR department to ensure smooth onboarding processes for new employees, facilitating seamless integration into company culture.
- Participated in job fairs and networking events to source potential candidates, expanding company''s reach within the job market.
- Managed diverse requisition loads across multiple industries, showcasing adaptability and ability to handle high-pressure situations effectively.
- Coordinated with external recruitment agencies to supplement internal sourcing efforts when needed, ensuring timely fulfillment of hiring needs.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Hired employees and initiated new hire paperwork process.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Team Member Relations Specialist
The Venetian Resort
01.2020 - 02.2022
- Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
- Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Analyzed exit interview data to identify trends in employee dissatisfaction, informing strategic efforts to improve overall morale.
- Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
- Processed transfers and separations.
Senior Human Resources Generalist
ASNY
06.2018 - 12.2018
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
- Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
- Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
- Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
- Actively participated in the recruitment process by screening resumes, conducting interviews, and evaluating candidates for various positions within the company.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
HR Business Partner
SLS Las Vegas Hotel & Casino
02.2016 - 06.2018
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Facilitated New Hire Orientation.
- Enhanced employee understanding of HR policies through clear, accessible documentation and training.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Conducted thorough investigations into allegations of workplace misconduct, ensuring fair outcomes.
Education
No Degree - Hospitality
College of Southern Nevada
Las Vegas, NV01-2007
Skills
- Employee Relations
- Investigations
- Conflict resolution
- Effective communication
- LinkedIn recruiting
- Salary Negotiations
- Candidate sourcing
- Interview coordination
- Candidate screening
- Onboarding process
- Time-to-fill reduction
Languages
Spanish
Native or Bilingual
Timeline
Recruiter
The Venetian Resort
02.2022 - Current
Team Member Relations Specialist
The Venetian Resort
01.2020 - 02.2022
Senior Human Resources Generalist
ASNY
06.2018 - 12.2018
HR Business Partner
SLS Las Vegas Hotel & Casino
02.2016 - 06.2018
No Degree - Hospitality
College of Southern Nevada
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