Summary
Work History
Education
Skills
Timeline
Generic

Heidi Higgins

Owego,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Sr Human Resources Coordinator

CVS Health
08.2022 - Current
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Fostered positive work environment through comprehensive employee relations program.

HRC

Ben Weitsman's Of Owego
04.2021 - 05.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Office Manager, BOA

Edward Jones Financial Investments
05.2018 - 04.2022
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Reported to senior management on organizational performance and progress toward goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Bachelor of Arts - Communcaitions

SUNY Cortland
Cortland, NY

Skills

  • Superb Interpersonal Skills
  • Exceptional Communicator
  • Benefits and Payroll Coordination
  • Interdepartmental Coordination
  • Human Resources Audits
  • Time Management
  • Confidential Records Management
  • Audit Facilitation
  • Reviewing Resumes
  • Human Resources Policies and Procedures Expertise
  • New Employee Orientation
  • Personnel Files
  • PeopleSoft HRMS
  • Operational Requirements
  • Project Planning
  • Open Enrollment
  • Human Resources Management Systems (HRMS)
  • Employee Performance Reviews
  • Employee Empowerment

Timeline

Sr Human Resources Coordinator

CVS Health
08.2022 - Current

HRC

Ben Weitsman's Of Owego
04.2021 - 05.2022

Office Manager, BOA

Edward Jones Financial Investments
05.2018 - 04.2022

Bachelor of Arts - Communcaitions

SUNY Cortland
Heidi Higgins