HEIDI HUFF
Vancouver,WA
Summary
SKILLS & ABILITIES I have an Associate’s Degree in applied technology. Related experience has been in Cisco systems telephony. Non-technical experience has been customer service, customer assistance, cashiering, inventory control, and general office duties.
Overview
23
23
years of professional experience
Work History
FULFILLMENT ASSOCIATE
LOWES HOMES IMPROVEMENT
05.2017 - Current
- Fulfillment - Process varied volumes of incoming orders from internet, in store, and phone orders
- Tracking order progression using various types of procurement software
- Occasional cash register and self checkout trouble shooting
- Fill in cashier as needed.
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
DATA ENTRY CLERK
COLUMBIA COLLECTORS INCORPORATED
09.2015 - 09.2016
- Listing incoming collection accounts, cross referencing accounts and people where possible
- Using proprietary software and end user programs. Taking incoming calls and transferring them to appropriate collector
- Organized, sorted, and checked input data against original documents.
- Greeting clients and debtors in person at front desk
- Handling incoming and outgoing mail
- Minor daily maintenance of office equipment, including network copiers and postage machines.
- Completed data entry tasks with accuracy and efficiency.
SALES ASSOCIATE
BLIZZARD YARN AND FIBER
01.2001 - 07.2015
- Greeting and assisting customers with purchases and orders
- Processing incoming shipments, managing inventory on site and in social media, advertising events and sales
- Helped customers locate products and checked store system for merchandise at other sites.
- Hands on help and training with customer projects.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
OIT/TELECOM VOLUNTEER
VA HOSPITAL
01.2007 - 12.2014
- Assisted with administration and maintenance of Cisco Call Manager and associated systems
- Accurately read, understood and carried out written instructions.
- Portland VA Medical Center
- Tracking and administration of cellphones and pagers using
- Shareware spreadsheets
- Trouble shot and Processed work orders throughout the Portland
- VA system
Education
ASSOCIATE - APPLIED TECHNOLOGY
Clark College
Vancouver, WASkills
- QuickBooks Proficiency
- Records Security
- Monthly Closings
- Data Processing
- Strong Problem Solver
- Strong Interpersonal Skills
- Data Integrity
- Office Administration
A+ certification
I'm currently preparing to test for A+ certification.
Timeline
FULFILLMENT ASSOCIATE
LOWES HOMES IMPROVEMENT
05.2017 - Current
DATA ENTRY CLERK
COLUMBIA COLLECTORS INCORPORATED
09.2015 - 09.2016
OIT/TELECOM VOLUNTEER
VA HOSPITAL
01.2007 - 12.2014
SALES ASSOCIATE
BLIZZARD YARN AND FIBER
01.2001 - 07.2015
ASSOCIATE - APPLIED TECHNOLOGY
Clark College
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