HEIDI HUTCHESON
Zeeland,MI
Summary
Young, flexible, energetic Manager with 20 years in food service and 11 years in management. Versed in planning daily operations, staffing, and inventory management. SerfSave Certified.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Food prep and cooking
AVI Food Systems Inc
Holland, MI
03.2021 - Current
- Cleaning.
- Used proper handling and preservation methods while packaging and storing food products.
- Maintained high personal grooming standards and uniform presentation.
- Followed food preparation and storage guidelines established by Health Department.
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
- Maintained composure and work quality while under stress.
Food prep and cooking
Compass Group
Holland, MI
06.2019 - 03.2021
- Cleaning.
- Used proper handling and preservation methods while packaging and storing food products.
- Maintained high personal grooming standards and uniform presentation.
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
- Followed food preparation and storage guidelines established by Health Department.
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Maintained composure and work quality while under stress.
Deli Manager
Pilot
Holland, MI
11.2016 - 06.2019
- Food prep and cooking.
- Scheduled and directed staff in daily work to maximize productivity.
- Resolve customer and staff issues or complaints.
- Enforce all policies and procedures.
- Responsible for weekly inventories.
- Responsible for all food ordering.
- Consistently monitor store to ensure all food quality and service standards are met.
- Developed and maintained exceptional customer service standards.
- Optimize profits by controlling food costs on a daily basis.
Senior Manager
Subway
Holland, MI
01.2001 - 11.2016
- Scheduled and directed staff in daily work to maximize productivity.
- Scheduled staff-meetings accordingly.
- Resolve all customer and staff issues or complaints.
- Enforce all policies and procedures.
- Responsible for all banking and deposits.
- Responsible for weekly inventories.
- Responsible for all food ordering.
- Hiring and firing.
- Consistently monitor store to ensure all food quality and service standards are met.
- Developed and maintained exceptional customer service standards.
- Optimize profits by controlling food costs on a daily basis.
Education
High School Diploma -
Zeeland High School
Skills
Safe food handling
Preparation techniques
Food preservation and storage methods
Quality control
Flexible & Adaptable
Accomplishments
- Promoted to Senior Manager.
- Efficiently operated two high-volume stores.
- Multiple sales-records achieved.
- Low employee turnover rate.
- Recognized as one of the top 3 Managers out of 20 stores.
Certification
ServSafe Certified
Timeline
Food prep and cooking
AVI Food Systems Inc
03.2021 - Current
Food prep and cooking
Compass Group
06.2019 - 03.2021
Deli Manager
Pilot
11.2016 - 06.2019
Senior Manager
Subway
01.2001 - 11.2016
High School Diploma -
Zeeland High School