Heidi Johanson
St Joseph ,MO
Summary
Experienced operations professional with a background in machine operation, store management, and client service. Skilled in inventory management, team training, and clear communication. Brings a strong focus on quality, organization, and efficient workflow support.
Overview
2027
2027
years of professional experience
Work History
Machine Operator
BlueScope Buildings
St Joseph , MO
08.2019 - Current
- Operated production machinery supporting Bluescope Buildings' steel building component fabrication.
- Conducted quality checks on produced materials to ensure compliance with standards.
- Executed daily maintenance on operated machines to ensure optimal performance.
- Set up tooling for machinery to streamline the fabrication process.
- Collaborated with Supervisor to align daily production schedules and priorities.
Store Manager
Dollar General
Savannah , MO
2013 - 2016
- Directed Dollar General store operations and daily front-end workflow
- Developed budgets and managed cost controls for operational efficiency.
- Implemented strategies to reduce shrinkage and control losses, enhancing profitability.
- Provided outstanding customer service to improve the overall shopping experience.
- Led team-building exercises and training sessions to improve staff skills and cohesion.
- Monitored and managed inventory levels to ensure product availability.
- Executed merchandising plans to increase product visibility and drive customer engagement.
Intake Cordinator
Angels Vet Express
Savannah, MO
2011 - 2013
- Coordinated veterinary intake for pets and owners at Angels Vet Express.
- Greeted clients and managed a busy multi-line phone system to facilitate efficient communication.
- Managed product sales, ensuring accurate inventory and customer satisfaction.
- Handled billing invoices and maintained client files for accurate record-keeping.
Education
High School Diploma -
Wathena High School
Wathena, KS01-1997
Skills
- Equipment setup
- Tooling setup
- Preventive maintenance
- Quality inspection
- Production scheduling
- Inventory management
- Team collaboration
- Technical communication
- Process optimization
- Machine operation
Timeline
Machine Operator
BlueScope Buildings
08.2019 - Current
Store Manager
Dollar General
2013 - 2016
Intake Cordinator
Angels Vet Express
2011 - 2013
High School Diploma -
Wathena High School