Heidi Johnson
Santaquin,UT
Summary
Dynamic professional with a proven track record in classroom management and money handling, demonstrated during roles at International Language Programs Ilp and Hillcrest Bank, NBH Bank. Excelled in student motivation and maintaining high accuracy in financial transactions, significantly enhancing learning outcomes and customer satisfaction. Skilled in problem-solving and student support, ensuring academic and service excellence.
Overview
3
3
years of professional experience
Work History
English Teacher
International Language Programs Ilp
Granada, Nicaragua
08.2024 - 12.2024
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Bank Teller
Hillcrest Bank, NBH Bank
Provo, UT
05.2024 - 08.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Retail Sales Associate
Ross Dress for Less
Spanish Fork, UT
04.2022 - 11.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Payson High School
Payson, UT05-2023
Skills
- Student motivation
- Problem-solving skills
- Student support
- Classroom management
- Attention to detail
- Money handling
- Deposit and withdrawal management
Timeline
English Teacher
International Language Programs Ilp
08.2024 - 12.2024
Bank Teller
Hillcrest Bank, NBH Bank
05.2024 - 08.2024
Retail Sales Associate
Ross Dress for Less
04.2022 - 11.2022
High School Diploma -
Payson High School