Heidi Khuu
Hamburg,NY
Summary
Motivated college student working toward a bachelors degree in Public Health. Possess experience in customer service and multi-tasking through past and current work experience. Proven success working within fast-paced, collaborative settings. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Bar Tender
Alchemy Wine And Beer
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Food Server
Alchemy Wine And Beer
03.2020 - 05.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Ice Cream Server
Main Street Ice Cream
08.2020 - 12.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
Public Health On The Pre-Med Track
Syracuse University
Syracuse, NY 05.2026
High School Diploma -
Nardin Academy High School
Buffalo, NY 05.2022
Skills
- Strong multitasking
- Highly reliable
- Outgoing Personality
- Customer service expertise
Timeline
Bar Tender
Alchemy Wine And Beer
05.2022 - Current
Ice Cream Server
Main Street Ice Cream
08.2020 - 12.2021
Food Server
Alchemy Wine And Beer
03.2020 - 05.2022
Public Health On The Pre-Med Track
Syracuse University
High School Diploma -
Nardin Academy High School
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