Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heidi King

Fletcher,USA

Summary

Experienced office clerk with a strong background in administrative support and customer service. Skilled at acquiring new skills and demonstrating excellent communication abilities. Committed to team success and achieving positive outcomes. Eager to tackle new challenges and advance organizational goals with unwavering dedication and enthusiasm.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Airtron Heating & Air Conditioning
07.2021 - Current
  • Excellent phone etiquette and people skills
  • Able to communicate well with Supervisors and Builders
  • Responsible for: Scheduling Roughs / Trims- including but not limited to
  • Organizing schedules, confirming ready by phone, portals and emails, pulling and distribution of paperwork
  • Coordinating and scheduling repairs with Builders and Homeowners through portals, emails and phone calls
  • I assist our Design Department in creating folders for new jobs and printing out needed documents

Childcare Provider

Little Miracles Christian preschool
11.2019 - 07.2021
  • I provided supervision and care for children's basic needs
  • I provided a range of duties including but not limited to, providing basic recreational and educational activities
  • Kept records of daily observations, incident reports and medications administered
  • In charge of changing infant diapers and potty training toddlers
  • Distributing meals and snacks
  • Interacting with parents and reporting children's developments

Insurance Coordinator

Bright Smiles Dental
02.2015 - 07.2019
  • Duties include but are not limited to
  • Responding to inquiries by phone and emails
  • Perform data entry and filing of patient records and insurance data
  • Confirm insurance coverage by diagnostic and procedure
  • Explaining insurance benefits to patients
  • Scheduling appointments and procedures
  • Posting payments by patients and insurance
  • Following up on non payments from patients and insurance

Front Desk Receptionist

Rose Dental Group
07.2010 - 01.2015
  • Duties included but not limited to
  • Greeting patients as they arrive and answering the phones
  • Scheduling and canceling patient appointments
  • Dental charting and treatment plans
  • Managing office inventory and supplies

Education

Certificate of Completion - Debtal Assistant

The Academy of Health Care Professionals
Austin, TX
07.2005

Certificate of Completion - Health Claims Examiner / Medical Records Coder

Western Technical Institute
El Paso, TX
03.1997

High School Diploma - General Studies

Eastwood High School
El Paso, TX
07.1989

Skills

  • English
  • Time management
  • Front desk
  • Organizational skills
  • Phone etiquette
  • Customer service
  • Office experience
  • Scheduling appointments
  • Communication skills
  • Conflict resolution
  • Task prioritization
  • Administrative support
  • Verbal communication
  • Professional and mature
  • Relationship building

Certification

Driver's License

Timeline

Administrative Assistant

Airtron Heating & Air Conditioning
07.2021 - Current

Childcare Provider

Little Miracles Christian preschool
11.2019 - 07.2021

Insurance Coordinator

Bright Smiles Dental
02.2015 - 07.2019

Front Desk Receptionist

Rose Dental Group
07.2010 - 01.2015

Certificate of Completion - Health Claims Examiner / Medical Records Coder

Western Technical Institute

High School Diploma - General Studies

Eastwood High School

Certificate of Completion - Debtal Assistant

The Academy of Health Care Professionals

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Heidi King