Hi, I’m
HEIDI LAU
Concord,CA
Summary
Seeking an Administrative Billing Assistant position. Eight years of experience in office administration. Excellent interpersonal and communication skills. Self-motivated and professional. Extensive telephone and customer service experience. Well-organized and efficient. Proficient in Microsoft Office Suite. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing position. Ready to help team achieve company goals.
Overview
17
years of professional experience
Work History
Precision TV
Processing Agent
06.2021 - 10.2022
Job overview
- Creating Estimates, Invoicing, Billing and filing claims to Warranty Companies
- Extensive Internal and External Email Communication regarding billing and claims related concerns with team of remote working employees and Warranty Companies
- Correspondence with Companies regarding denied claims and Re-billing Corrected and updating claims as needed
- Creating and Updating SOPs and spreadsheets regarding billing protocol or adjustments to contracted rates and Billing profiles
- Ordering parts, Filing and maintaining extensive filing system, Answering phones and communicating with customers and Warranty Companies by phone
Children’s Health Council
Assistant to the Head of School
01.2008 - 01.2011
Job overview
- Head of School, answered phones and emails on their behalf, scheduled all appointments for Executive Staff and scheduled all IEPs for school
- Enrolling new families and Billing to School Districts as well as private pay families
- Maintaining Daily and Monthly Attendance Records of over 60 children
- And Update and
- Maintain Yearly Contracts with School Districts
- Answer office telephones, order supplies, plan school functions, events and graduation
- Executed record filing system to improve document organization and management
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Community Child Care, Council
Administrative Assistant/Compliance Coordinator
01.2006 - 01.2008
Job overview
- Process monthly meal reimbursement claims and provide telephone support regarding reimbursement issues and enter and process over 300 enrollment forms per month
- Coordinate Program Workshops and provide support for materials as needed
- Conduct monthly visits to childcare providers to monitor cleanliness, level of service, and compliance with federal and state regulations
- Answer office telephones, order supplies and distribute mail.
- Executed record filing system to improve document organization and management
- Managed filing system, entered data and completed other clerical tasks
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Education
Carrington College California - SacramentoSacramento, CA
No Degree from Medical Insurance Billing And Coding
10.2023
Skills
- Order Processing
- Customer Accounts Management
- Database Maintenance
- Claim Processing
- Prepare Statements
- Sales Tickets
- Account Posting
- Email Etiquette
- Correspondence Writing
- Fee and Charge Computation
Timeline
Processing Agent
Precision TV
06.2021 - 10.2022
Assistant to the Head of School
Children’s Health Council
01.2008 - 01.2011
Administrative Assistant/Compliance Coordinator
Community Child Care, Council
01.2006 - 01.2008
Carrington College California - Sacramento
No Degree from Medical Insurance Billing And Coding
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